krlock

Q: Hue Bridge 2.0 HomeKit Problem

   I got the bridge 2.0 and set it up and all worked ok.

 

Now siri does not work any more. When I try to set up again, i get the message:

 

"Another user already paired the HomeKit enabled bridge. Please ask the user to share his / her home kit settings in order for you to start using Siri voice control"

 

I checked online and philips page said to log out of iCloud and try again. But when I do that, it says to log into keychain. So I log back into iCloud and enable keychain but then I get the same original message as above.

 

Anyone know what's going on?

Posted on Oct 10, 2015 1:17 PM

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Q: Hue Bridge 2.0 HomeKit Problem

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  • by Ian Parkinson,

    Ian Parkinson Ian Parkinson Dec 29, 2015 2:19 AM in response to Travetown
    Level 6 (10,520 points)
    Desktops
    Dec 29, 2015 2:19 AM in response to Travetown

    How easy would it be for Philips to provide a simple way to apply this fix?

    It worked for me, not hard but not for everyone.

    My Siri is sorted now, works great, pity it took someone else to sort it.

  • by jivner,

    jivner jivner Dec 29, 2015 7:52 AM in response to Travetown
    Level 1 (0 points)
    Dec 29, 2015 7:52 AM in response to Travetown

    Thanx very much !!! it worked for me / but without the colon after config in the "Clip Api Debugger URL" ! Thanks again

  • by arlp,

    arlp arlp Dec 29, 2015 11:38 AM in response to Travetown
    Level 1 (0 points)
    Dec 29, 2015 11:38 AM in response to Travetown
  • by speedtoxic,

    speedtoxic speedtoxic Dec 30, 2015 12:57 AM in response to speedtoxic
    Level 1 (0 points)
    Dec 30, 2015 12:57 AM in response to speedtoxic

    And for those who have problems to share their homekit config with another user, I managed to make it work by installing and opening the eve app on the second user's device.

  • by Phil Baxter,

    Phil Baxter Phil Baxter Dec 31, 2015 8:11 AM in response to speedtoxic
    Level 1 (14 points)
    Dec 31, 2015 8:11 AM in response to speedtoxic

    I've just bought into Hue and ran straight into this problem. I have Siri working on my iPad, but it's stuck on icloud syncing no matter what I do, so I can't use Siri on my iphone, or share the settings with other users. Hue is great when it work but the hue stock app is utter garbage, it's buggy to an absurd degree and the convoluted workarounds described here just to get basic functionality working are insane. I couldn't get the Eve app to work either, it found my lights but I couldn't create any rooms, no matter how many times I tried it would never let me add anything.  It also keeps forgetring the bridge, which is just fantastically entertaining. 

     

    I don't know if this mess is down to Philips or Apple, but they seriously need to grow up and sort it out now. Enough releasing buggy junk which doesn't work. Utter muppets.

  • by Xeon - the Brick.,

    Xeon - the Brick. Xeon - the Brick. Jan 4, 2016 6:58 PM in response to krlock
    Level 1 (0 points)
    Jan 4, 2016 6:58 PM in response to krlock

    so.. iOS 9.2.1 Beta 2 released to developers today.

    No fix yet.

  • by Mjbux,

    Mjbux Mjbux Jan 6, 2016 2:16 PM in response to speedtoxic
    Level 1 (0 points)
    Jan 6, 2016 2:16 PM in response to speedtoxic

    This huelabs tool seems to make the process a little easier....

    http://labs.meethue.com/support/siri-homekit

  • by emmotive,

    emmotive emmotive Jan 7, 2016 7:29 AM in response to Ian Parkinson
    Level 1 (0 points)
    Jan 7, 2016 7:29 AM in response to Ian Parkinson

    This worked for me if followed carefully:

     

    http://labs.meethue.com/support/siri-homekit

  • by jbradford.inc,

    jbradford.inc jbradford.inc Jan 7, 2016 6:03 PM in response to krlock
    Level 1 (0 points)
    Jan 7, 2016 6:03 PM in response to krlock

    I had the exact same problem and this fixed it perfectly! I found this on the developers website. It will reset the pairing so you can successfully re-pair your bridge.

     

    First, go here: http://www.developers.meethue.com/documentation/getting-started

     

    Follow the instructions and make sure that you can turn a light off, exactly as they tell you to. This will ensure that you are communicating with the bridge from your computer and have permission to send commands.

     

    Then, in the debugger under URL type:

    http://<ip-address.of.the.bridge>/api/<username>/config

     

    You should have the IP address and Username set up from the "Getting Started" that you just completed.

     

    In the "Body," copy and paste the following:

     

    {

        "homekit": {

            "factoryreset": true

        }

    }

     

    Click PUT.

     

    It should return a "success" message.

     

    Lastly, go into the Hue app, click on Settings > Siri Voice Control > Pair Bridge. It will instruct you to enter the code as if you've never done it before. You should then be able to see / select your scenes and lights for voice control.

     

    Hope this helps!

  • by pennengr,

    pennengr pennengr Jan 11, 2016 4:09 AM in response to emmotive
    Level 1 (0 points)
    Jan 11, 2016 4:09 AM in response to emmotive

    With the hue labs fix, is this now allowing you to use the same iCloud account for two devices and successfully have Siri integration work? Thanks.

  • by BillyBoy123,

    BillyBoy123 BillyBoy123 Jan 13, 2016 6:58 AM in response to emmotive
    Level 1 (0 points)
    Jan 13, 2016 6:58 AM in response to emmotive

    Tried this solution but still get the same another user already paired the HomeKit enabled bridge.... error.

     

    Any suggestions?

  • by Michael_eh?,

    Michael_eh? Michael_eh? Jan 13, 2016 4:46 PM in response to jholbrook
    Level 1 (0 points)
    Jan 13, 2016 4:46 PM in response to jholbrook

    Excuse me? Apple has customers using Apple products in other countries, too, and they deserve just as much help as we do. Stop being so smug.

  • by Michael_eh?,

    Michael_eh? Michael_eh? Jan 13, 2016 4:53 PM in response to 1flyride
    Level 1 (0 points)
    Jan 13, 2016 4:53 PM in response to 1flyride

    "4. To share your HomeKit settings you will need to enter in your roommate or family member's icloud account. NOTE: I tried to add my girlfriend's account using her gmail account associated with her apple ID. That didn't work. I had to use her @icloud.com email."


    This is beyond frustrating. I can control our Hue lights just fine on my iPhone 6. BUT, when I invite my wife to share settings on her iPhone 6s using her iCloud email she never does receive the banner note with the invite. This is not the Apple I've known since 1979. Please fix this, Apple or Hue, or whoever is responsible!

  • by Michael_eh?,

    Michael_eh? Michael_eh? Jan 13, 2016 6:03 PM in response to speedtoxic
    Level 1 (0 points)
    Jan 13, 2016 6:03 PM in response to speedtoxic

    It's ridiculous that someone has to do that. However, I'm glad it worked for you.

     

    What makes me angry is, to get Siri working with HomeKit (which I did), we lose Find My iPhone capability. This is a major fail on Apple's part. I would classify HomeKit beta at best.

  • by diegoleo,

    diegoleo diegoleo Jan 31, 2016 1:42 PM in response to krlock
    Level 1 (0 points)
    Jan 31, 2016 1:42 PM in response to krlock

    Poor support on this, I have the same issue, I expected to get this fixed moreover the original post was from October.   I am lucky as at least the hub is working with Siri with 1 of my IOS devices, no way to get this working with my wife's Iphone 6... she is happy with the domotic .....  I tried today turn off the lights outside the network (with apple tv support),  no way to get that working, finally I got back to the house and switched off that manually.

     

    I work on software development, and here is clear the poor testing from Phillips, and the poor "Homekit" @certified.... by apple.  This is the issue developing their own "standard".   We should be for apple/phillips "early adopters" playing with a Beta.

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