eddiev9

Q: iPhone 5s - Repeatedly beeps when charging, rebooted, now won't turn on

I notice this isn't a new topic, but I've never really seen a real solution or any follow up...hoping someone can share their experiences.

 

This happened to my brand new 5s. The charging tone went off every 5 seconds when plugged in...kept doing it so I tried that hard reboot (holding both buttons down), only it did not come back! The charging tone still went off when plugged in, though. Attached to the computer USB, iTunes does indicate it is charging. But no matter what, the phone will not turn back on.

 

I took it to the Apple store. They immediately try the two-button reset...fail. They plugged one of their own lightening cables in it, and witnessed the repeating charging tone, and it not booting up. Finally, they took it back behind closed doors asking me to come back in half an hour. I come back half an hour later asking for my phone. After talking to three "helpful" employees, a tech(?) walks out of the doors with my phone saying "There's nothing wrong with it". The tech says all she did was charge it and it came back. I asked if the charging tone went off every 5 seconds. She said "No". She kept repeatedly telling me the "battery was completely...completely dead" and just needed to sit in the charger for a while before it can power back on. I told her I had this plugged in for hours the day before to see if the repeating tone would go away...with two different OEM cables, and we tried this using one of your own store cables a while ago before it got to her (It was so obvious the employee was going to tell me "bad cable"). Anyway, the tech just kept throwing up her arms, smiling, nervously giggling... I just rolled my eyes back and warned her I'll be back asking for her and her manager if this happens again.

 

Anyway... I do not believe the Apple store was being honest with me. They had to have done something, but they are not revealing what it is. Does anyone know or have real information to this strange charging symptom followed by it never booting up? It'd be even better if there was a quick solution to it (opposed to making an appointment with the Apple store).

Posted on Dec 6, 2013 11:05 AM

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Q: iPhone 5s - Repeatedly beeps when charging, rebooted, now won't turn on

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  • by deanydanila,

    deanydanila deanydanila Nov 10, 2014 1:45 PM in response to eddiev9
    Level 1 (0 points)
    Nov 10, 2014 1:45 PM in response to eddiev9

    I know this is an old thread, but it was the only one I could find on this issue. Our resolution was simoly a new lightning cable.

  • by gkjrferro,

    gkjrferro gkjrferro Oct 18, 2015 6:33 AM in response to NimishS95
    Level 1 (0 points)
    Oct 18, 2015 6:33 AM in response to NimishS95

    I Have an Iphone 6 and replaced the screen and this happene. Held both Home and Power buttons until reboot and it worked for me too. Thanks!!!

  • by Alexmcfarland94,

    Alexmcfarland94 Alexmcfarland94 Dec 31, 2015 7:24 PM in response to Euan1
    Level 1 (0 points)
    Dec 31, 2015 7:24 PM in response to Euan1

    I'm having the same issue replaced the complete phone except the mother board and now the screen is black it gets hot when left on the batter but when plugged into a charger it just gets obnoxious tried all the hard resets put it back in my old phone and still the same thing. Nothing is working...

  • by pakz19,

    pakz19 pakz19 Jan 27, 2016 2:49 PM in response to eddiev9
    Level 1 (0 points)
    Jan 27, 2016 2:49 PM in response to eddiev9

    Hi, i have the same problem with my iphone 5s. If anyone knows the solution for this issue, please tell me/us.

     

    The phone was working perfectly but i changed the hardcase. I had it all reassembled beside the display (it was also connected but not into his place). I turned it on, it was working well. I put the display into place but has it was not good on the top i had to remove it and plug it again. When i tryed to turn it on, it just wont work. was black and dead. I´ve tryed 100 times the home/sleep buton tricks. didnt work. When i plug the power cable into the computer or the wall it just keeps beeping every 5 secs. when i turn it into silence it keeps vibrating evey 5 secs.

     

    I open it up again, all the plugs from all the cables were good conected.

     

    This can only be related with the display, because when i try to remove it the second time, it sag a litle bit. before this, was working perfectly.

     

    Theres a video on youtube with a guy with the same problem so you guys can better check the beeping sound https://www.youtube.com/watch?v=l59ADnGrbhY

     

     

     

    If any one knows how to fix this, please let me/us know.

     

     

    Sory about my english.

     

     

    Cheers from Portugal

  • by nyotree,

    nyotree nyotree Mar 7, 2016 7:44 AM in response to pakz19
    Level 1 (0 points)
    Mar 7, 2016 7:44 AM in response to pakz19

    I've been working on cell phones for a while, and this is an issue with a bad screen or screen connections. most of the time this issue can be fixed by replaceing the screen, but some times its an issue with mother bored.

  • by iAm,

    iAm iAm Apr 23, 2016 4:35 PM in response to nyotree
    Level 1 (4 points)
    Apr 23, 2016 4:35 PM in response to nyotree

    I'm sure there can be multiple causes for this problem since anything that causes a poor connection between the charger and the phone can produce these continual connect/disconnect beeps.  In my case it was the cable. By switching to the Apple-branded cable, the problem went away. Btw, the other cable works fine on every other iPhone I've tried it with so who knows why.

     

    If you are having this problem, try charging with a different cable and an "official" Apple cable if one is available. Not because I think they are better, it will just reduce the variables.

     

    D

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