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Q: iTunes doesn't start anymore

Hi, since quite a while my iTunes doesn't start anymore.

My configuration: Lenovo Notebook, Windows 7, SP1

iTunes 12.3.35 (latest version)

 

I read a lot of threads and followed the instructions but nothing helped.

Current situation:

- Windows 7, reinstalled-

- iTunes newest version downloaded (30.12.2015) and installed

- Systemchecks done, no error message

- Security software is Norton 360

 

If I start my computer in safty mode, itunes comes up but as you may now it is not really usable, because most drivers are not loadad in Windows.

In normal mode, after itunes start itunes process can be seen in task manager but itunes doesn't show up and the proces disappears after quite a while.

ituneshelper-process runs

 

There is no difference between connected to iNet or not

 

Any idea?

Posted on Dec 30, 2015 7:02 AM

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