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All replies
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Helpful answers
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Jan 1, 2016 10:21 AM in response to Donna.reidby stedman1,Where was the phone purchased? What is the model number from: Settings - General - About - Model = ???
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Jan 1, 2016 10:23 AM in response to Donna.reidby Niel,If your iPhone's model number has AB or AE just before the slash, it won't have FaceTime in the United Arab Emirates, Saudi Arabia, or any country outside the Middle East; within that region, it depends on the installed SIM card. Otherwise, check the device's restrictions.
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Jan 1, 2016 10:33 AM in response to stedman1by Donna.reid,HI, it was purchased in Dubai. The model is MG4F2AE/A
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Jan 1, 2016 10:35 AM in response to Nielby Donna.reid,Its got a uk sim in it. How do I check the restrictions?
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Jan 1, 2016 10:37 AM in response to Donna.reidby Niel,See the first sentence of what I wrote above. That iPhone won’t have FaceTime with an UK sim inside; the UK isn’t in the Middle East.
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Jan 1, 2016 10:39 AM in response to Nielby Donna.reid,CCan the phone have new software installed on it so it in corporates Face Time?
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Jan 2, 2016 6:50 AM in response to Donna.reidby Niel,Not unless the countries which ban it repeal or change that law, and then only a future iOS update.
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Jan 2, 2016 6:53 AM in response to Donna.reidby roaminggnome,The government of the UAE requires that FaceTime be permanently disabled in iPhones sold there.
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Aug 15, 2016 8:34 AM in response to Dr Fathyby Dr Fathy,I buy from Egypt and my city now Duala Cameroon
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Aug 15, 2016 8:37 AM in response to Dr Fathyby Dr Fathy,any solution to install facetime in my iPhone 6
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Aug 15, 2016 8:44 AM in response to Dr Fathyby Phil0124,Dr Fathy
any solution to install facetime in my iPhone 6
As was said by Neil back in January if it has AE it cannot have Facetime. Its government restriction for the country it was meant to be sold in. The restriction cannot be removed.