Q: ios 9.2 GPS Problems

Hi

Try a reboot press & hold button & menu button hold both down until you see apple logo .

Merry Xmas

Brian

Hi, I have same problems with GPS on iPad mini and Macbook Air. After update to iOS 9.2 and OS X 10.11.2 GPS service stop working. If I try find my location on Apple maps app said "Your location can not be found". On iPad same problem, only iPhone 5s works. If I try find my phone I don`t see actual location of mac and iPad, only iPhone. Weather app not work too...where is the problem? I try restarts services, hard restart and nothing changed...

I'm having the same problem with iOS 9.2 (13C75) on AT&T network with my iPhone 6S+.

Apple gave me a brand new phone last night with iOS 9.1 installed and right out of the box (unmodified) the native apple map app had the same GPS issue.

I upgraded to 9.2 and then did a fresh install of everything, yet the issue persists.

Apple needs to address this asap as it makes the phone pretty useless for me.    

I am having exactly the same problem.  No GPS available for Waze, Google Maps or Apple's native maps.

I've tried all the previous suggested solutions (hard-reset, turn off/on location services, delete network settings), none of which worked.

Apple please fix this!!

Same problem here - I have researched this issue and it seem to have started happening a lot for iphone users after the 8.2 update - it's surprising that Apple haven't addressed this - I can't find any official support response which is surprising when you consider how vital the GPS function is and how many people have reported a problem.

It's not just a 9.2 error and so I can only imagine that it's something Apple are aware of - but not entirely sure how to fix.

If you are reading this and you have the same issue - I suggest you post your complaints online and keep doing it until someone in the media picks up the story or someone at Apple pulls their finger out... an issue like this could seriously dent sales if enough people report the issue eventually buyers will think twice. After all - who wants a phone that cant use GPS in 2016?? NO-ONE-AT-ALL.

Come on Apple ... sort it out!

PS - please don;t try to fob me off with the lame "reset your network settings etc... restart your phone... toggle your location services ... etc " it doesn't work and I'm getting sick of explaining it.

You have two or more different issues going on.

First, your Macbook Air does NOT have a GPS receiver in it and therefore has limited ability to determine an accurate location.  It can use various techniques to try to determine location based on Internet hops and WiFi networks but these will never be precise and should not be expected to be.

Secondly, the error "Your location can not be found" on your iPad almost certainly means that a required service setting somewhere in "Settings" > "Location Services" is disabled and is not allowing access to the GPS to determine you location.  Also please recognize that GPS locations require that your iPad have line of sight to satellites in the sky.  Therefore, if you are in a building or even have a poorly designed case on your iPad, it can completely prevent proper GPS use.

There are two likely issues to consider:

1) Look very carefully and thoroughly at every setting within Settings > Privacy > Location Services.  Make sure that you not only have Location Services enabled, but also try toggling off and then back to "While Using" or "Always" for every App you wish to allow location access (i.e. Maps, Google Maps, Waze).

2) If that does not solve it, then take your device to an Apple store so they can test your hardware.  It's completely possible that the iOS upgrade was completely unrelated to a GPS radio failure in your device.  When a hardware failure occurs around the same time as an upgrade on any kind it makes diagnosis very difficult to diagnose.

Thanks for the effort.

Not sure why you are referring to Mac Air the original post is clearly re. iphone 5 9.2.

When you reset network and privacy settings and toggle location services - all of the location sevices automatically are enabled (they did on my phone anyway). If you read the thread you will see most people have tried this. For some it works - but for most people (like me) it does not.

I took the phone to a dealer - he was unable to test the hardware and just repeated the same old garb about settings. I haven't got good access to Apple authorised service provider because I live in Jakarta. Finding the only 2 listed on google maps (no irony intended) in the entire city which is very tricky to navigate without effective GPS (Jakarta is one of the worst gongested cities in the world) - is a challenge in itself!

Plus they are rarely staffed with appropriate level experts. So it is really my last resort.

You should do a bit of research you will find many cases where reverting to older os version worked - so I'm skeptical that it is hardware issue.

But thanks anyway.

99.999% sure I've solved my issue.

The phone was too close to the head unit in my 2012 ML350.

Held my iPhone by the window in the ML, no issues.

Put my wife's iPhone in the phone cradle by the head unit... her's did not work but mine did while holding it away from the head unit.

Did a 30 minute test drive and was able to 100% reproduce the error situation and correct it.  

Repositioned the phone cradle and everything appears to be working fine.

Also tested the  iPhone in my F150 and the GPS never failed. 

I took my Iphone to the Apple Store the other day.  They flashed my phone and reinstalled ios 9.2 to see if it was a software issue.  That didn't work.

Apparently, if GPS failure was a hardware issue, they cannot fix it.  Since I bought AppleCare and my phone was still under warranty, they swapped me a new phone.  The whole process only took 20 minutes.

I still think this was a software issue (given the problem immediately occurred after I updated to ios 9.2 and other people are having similar issues - maybe this issue only hits a certain batch of Iphones).  Apple Store swapped my phone rather than investigating further was more for convenience (to me and to Apple) which worked out perfectly so I'm not complaining.

I'm officially saying my issue is fixed. Moving the phone about 8" away from the car's head unit solved my issue.

I'd suggest that anybody who has this issue in a car tries moving the phone away from the center console to see if it changes the phones behavior.

Good luck!

Hi, I have same problems with GPS on my iPhone 6 and iPad Air2 as soon as update to iOS 9.2.

All the GPS App stop working. It couldn't find actual location.

I have been having the same problem for months since upgrading my iphone 6.  Apple was NOT helpful as I spent hours on the phone with them troubleshooting doing the same things I had read online to try.  None of that worked.  They directed me to the apple store.  I spent an hour there.  They re-formatted my phone to its factory status, which I didn't want to do but was willing to try anything.  They said "that fixed it" only to find out as soon as I left that they were wrong.  They told me because the phone was out of warranty that I would have to pay 280 dollars to replace it.

Not only does my phone GPS not find my location which is problematic enough, but it has difficulty picking up wifi signals as well.  I have to be within 5 feet of my router to get a wifi signal.  This has caused huge data problems for me as well.

I feel like Apple has had plenty of time to resolve this problem if it were a software issue.  I feel like when they make new phones they update the software and it screws with the old hardware, causing internal problems with apps that have been optimized for new hardware.

I have reached the point now where I am so frustrated with the whole situation and Apple not standing by their hardware/product, that I am planning on buying a Samsung phone.  I realize Apple won't lose sleep losing my business, but I at least hope someone reads this and realizes how bad of a look it is for a company that has always prided themselves on their seamless customer service and convenience.