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Q: Finger Print function and password not recognized

Help...this just happened to me.  Iphone 6S Plus.  Have been using the device all day, read some news on Twitter and Apple News feeds, then set it down.  15 min later, picked it up and it would not unlock with my fingerprints.  It actually behaved like the fingerprint function wasn't working at all.  Went in to try the password and it wouldn't accept it at all.  I'm not locked out for 15 min and things are looking grim for a fix.  Will probably need to wipe the device and start from scratch.  Honestly this is a mess, even with backups taken it's going to take days to get all the BYOD work apps re-authorized and functioning normally.

iPhone 6s Plus, iOS 9.2

Posted on Jan 2, 2016 3:42 PM

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Q: Finger Print function and password not recognized

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