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Jan 2, 2016 11:42 AM in response to Alice_nguyenby norm123,Hi Alice,
I understand that you are having shutdown issues with your Mac. Now I am not certain what is going on based on what you have stated but I can provide a starting place for you.
Take a look at at the article below. It will describe what is called a Kernel Panic. This is usually caused by some process that can't gets into a situation that it can't recover from. There are some troubleshooting options that will walk you through how to fix this. If you feel that this is a daunting task, then you can try going to an Apple Store or an Authorized Service Provider for assistance.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
https://support.apple.com/en-us/HT200553
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