HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
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Helpful answers
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Apr 1, 2014 7:42 AM in response to Nicky Mifsudby mario49,Hello Nicky Mifsud,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#9
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Have a nice day,
Mario
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Jan 3, 2016 2:37 AM in response to mario49by flixishere,Hi Mario,
it's not working. any advice?
here it is below thread which have facing same issue.
I have explain it what I have to do that link below.
Thanks
Felix Giovanni
