in10sity108

Q: When i install update from osx utilites it downloads then goes back to osx utilities screen

I opened my laptop from not using it for a while and it open to the osx utilities screen and then i download the update but when i download it and it completes it goes straight back to the osx utilities screen.

MacBook Pro

Posted on Jan 3, 2016 4:41 AM

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Q: When i install update from osx utilites it downloads then goes back to osx utilities screen

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  • by judysings,

    judysings judysings Jan 4, 2016 1:00 PM in response to in10sity108
    Community Specialists
    Jan 4, 2016 1:00 PM in response to in10sity108

    Hi in10sity108,

    It sounds like your computer is not starting up from the Macintosh HD and you are automatically starting up in Recovery Mode.  Try starting your computer by pressing the Option key, and then select the Macintosh HD as the startup drive.  If that does not work, then try starting in Recovery Mode again.

    How to choose a startup disk on your Mac
     

    1. Turn on or restart your Mac.
    2. Immediately press and hold the Option key. After a few seconds, the Startup Manager appears. If you don't see the volume you want to use, wait a few moments for Startup Manager to finish scanning connected drives.
    3. Use your mouse or trackpad, or left and right arrow keys to select the volume you want to use.
    4. Double-click or press the Return key to start up your Mac from the volume you selected.

    If you have an optical drive connected to your computer, you can insert an installation disc to see it in Startup Manager. You can also attach FireWire or USB external hard drives that contain an operating system to add to the list of startup volumes. Startup Manager automatically adds bootable volumes as you connect them.

     

    Start from OS X Recovery

    You can also start your Mac from OS X Recovery or Internet Recovery if your Mac was manufactured after 2011.

    To start your Mac from the Recovery System, use these steps:

    1. Start up or restart your computer.
    2. Hold down the Command and R keys on your keyboard until you see the Apple logo appear onscreen.
    • If you've installed an operating system on a drive but it isn't listed, the volume you're trying to start from might need repair. If the volume contains OS X, start your computer from OS X Recovery and use Disk Utility to repair the volume, or reinstall OS X on the volume using the Recovery System.

    About the screens you see when your Mac starts up

    If your Mac won‘t turn on

    If your Mac still won't start up after you've tried each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar (available in some countries only).

    Take care,