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Helpful answers
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Jan 4, 2016 2:52 PM in response to viral_02by judysings,Hi viral_02,
The resource below provides some troubleshooting steps for the USB SuperDrive. Click on the link to see all of the possible symptoms and solutions, including resetting the System Management Controller.
Get help with the slot-loading SuperDrive on your Mac computer
If the issue persists, Contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.
Take care,
