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mstormo
Level 1 (0 points)

Q: Thunderbolt keeps crashing under Windows 10 Professional

I have an mid-2012 rMBP (A1398 EMC2512), which I

  • reformated
  • installed El Capitan
  • installed Windows 10 Pro w/Bootcamp.

Everything completed and is running well most of the time.


However, I also run a Cinema display in my setup, and the Thunderbolt keeps crashing every now and then, so I lose Wired internet, external mouse/keyboard, decent sound etc. It's really not a usable situation, as this is my work machine.


Anyone experiencing the same issue, or know a fix for it? I have all the latest updates for both El Capitan and Windows 10.


Thanks!


--

.marius

MacBook Pro with Retina display, Windows 10, A1398 EMC2512 + Cinema display

Posted on Jan 3, 2016 12:50 PM

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mstormo

Q: Thunderbolt keeps crashing under Windows 10 Professional

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  • Helpful answers

  • by Loner T,

    Loner T Loner T Jan 3, 2016 1:20 PM in response to mstormo
    Level 7 (23,603 points)
    Safari
    Jan 3, 2016 1:20 PM in response to mstormo

    Is Thunderbolt crashing only in Windows or in both OS X and Windows?

     

    Your 2012 MBP should have (from MacBook Pro (15-inch, Mid 2012) - Technical Specifications)

     

    Connections and Expansion

    • MagSafe power port
    • Gigabit Ethernet port
    • FireWire 800 port (up to 800 Mbps)
    • Two USB 3 ports (up to 5 Gbps)
    • Thunderbolt port (up to 10 Gbps)
    • Audio line in
    • Audio line out
    • SDXC card slot
    • Kensington lock slot
    • 8x SuperDrive

     

    If the Cinema Display causes problem, can you test the highlighted connectors and see who they behave during/after the crash?

  • by mstormo,

    mstormo mstormo Jan 7, 2016 7:33 PM in response to Loner T
    Level 1 (0 points)
    Jan 7, 2016 7:33 PM in response to Loner T

    It seems like the Thunderbolt is crashing, as any peripheral on the Thunderbolt bus stops working, with exception of the Display itself, which I guess is not really Thunderbolt, but rather Displayport. But things like the sound, mic, ethernet, USB ports, and extra Thunderbolt port on the back of the Cinema display stops working.

     

    The USB ports on the rMBP itself continue to work though. My mid-2012 rMBP doesn't have an ethernet port on the laptop itself, I have to go through the Cinema display for wired internet, which stops working under these circumstances, so I have to revert to WiFi, or reboot the machine.

     

    Oddly enough, I only see an error message for the Ethernet port in the Windows Event Log when this happens, but nothing else, even if I have a keyboard and mouse hanging of the Cinema display's USB ports, as well as sound usually coming from the monitor rather than the laptop itself. I'm not sure I have been playing any sound when the issue occurs, and I guess USB it designed to disconnect at any time, so it might not show up as odd/failing events.

     

    The details for the Ethernet failure is the following:

     

    Level: Error

    Event ID: 10317

    Source: NDIS

    Task Category: PnP

     

    General:

    Miniport Broadcom NetXtreme Gigabit Ethernet, {82f3352f-29c2-4be1-a09f-a8e0261f01db}, had event Fatal error: The miniport has detected an internal error

     

    Details:

    -System
    -Provider
    [ Name]Microsoft-Windows-NDIS
    [ Guid]{CDEAD503-17F5-4A3E-B7AE-DF8CC2902EB9}

     

    EventID10317
    Version0
    Level2
    Task2
    Opcode0
    Keywords0x2000000000004016
    -TimeCreated

     

    [ SystemTime]2016-01-08T00:17:11.442913300Z
    EventRecordID3423
    -Correlation

     

    [ ActivityID]{82F3352F-29C2-4BE1-A09F-A8E0261F01DB}
    -Execution

     

    [ ProcessID]0
    [ ThreadID]0
    ChannelSystem
    ComputerOverload
    Security
    -EventData
    IfGuid{82F3352F-29C2-4BE1-A09F-A8E0261F01DB}
    IfIndex9
    IfLuid1689399616077824
    AdapterNameBroadcom NetXtreme Gigabit Ethernet
    MiniportEventEnum71