HT204307: Learn how to reset your iPod
Learn about Learn how to reset your iPod
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Helpful answers
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Jan 3, 2016 11:48 PM in response to sarv500by Kenichi Watanabe,To do the Reset, you used the procedure described here?
Learn how to reset your iPod - Apple Support (see iPod with a click wheel section)
If that's what you did, and it remains locked up, is the screen continuously ON? If so, leave it disconnected until the iPod's battery is completely drained and the iPod turns OFF. Then, connect it to power and turn it ON.