gym1champ

Q: Storage data different on iPhone and iTunes

When I sync my iPhone to my computer it transfers everything etc and works fine. However, when I look to see how much free space I have, the iTunes bar has a different number that what my phone says under settings>usage. Itunes says i have 1115 songs but my phone says i have 1110. Itunes says i have over 1 GB worth of pictures but my phone says i only have 800 MB. Total free space differs as well. This bothers me because it seems like itunes doesnt really know what is and is not on my phone and it causes sync issues sometimes. Any thoughts as to why or how to fix?

iPhone 5, iOS 7.0.4

Posted on Jan 25, 2014 8:11 AM

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Q: Storage data different on iPhone and iTunes

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  • by DaddySchmidt71,

    DaddySchmidt71 DaddySchmidt71 Jan 3, 2016 5:44 AM in response to tk0070
    Level 1 (0 points)
    Jan 3, 2016 5:44 AM in response to tk0070

    Thanks for the info. App worked great! Went from a little over 1 Gb to 6 Gb free!! Finally have space again!

  • by DaioKaio,

    DaioKaio DaioKaio Jan 4, 2016 7:21 PM in response to Averysgrammy
    Level 1 (0 points)
    Jan 4, 2016 7:21 PM in response to Averysgrammy

    I don't know how you figured this out, but this worked!

     

    I had already done a factory reset on my iPhone 6s twice, and at first it would work, but eventually creep up again with the same problem.

     

    But now it makes sense. I do believe it has something to do on how it uses temporary cache storage on movies that you "stream" from your iCloud. Or anything you stream from the cloud for that matter. That is the only behavior that I noticed on the differences between my factory resets.

  • by Traci Bunkers,

    Traci Bunkers Traci Bunkers Jan 29, 2016 4:49 PM in response to Averysgrammy
    Level 1 (0 points)
    Jan 29, 2016 4:49 PM in response to Averysgrammy

    I signed out of iTunes, shut down my iPad 2, powered it back up, signed back in, and now I have even 0 space available--before it was a few hundred mb. I'm "missing" about 5 gigs of space. I'm glad this worked for others--but wish it had worked for me too! I rarely use my iPad anymore because it's impossible. No matter how many apps I delete, it's way too slow.

  • by GeordieD,

    GeordieD GeordieD Jan 31, 2016 4:31 AM in response to tk0070
    Level 1 (0 points)
    Jan 31, 2016 4:31 AM in response to tk0070

    Battery Doctor

    App freed up 400Mb of space which was great ... thanks

  • by Dre'Face,

    Dre'Face Dre'Face Jan 31, 2016 9:07 AM in response to bmeeks88
    Level 1 (0 points)
    Jan 31, 2016 9:07 AM in response to bmeeks88

    I found a solution that you wouldn't believe. Go to settings/videos/ and turn off the feature that shows all of your videos if you have purchased movies tv shows ect from iTunes. go to the video app it should show "no content" close the app and make sure all of your apps are closed also give it a few seconds and then go look at you strange i just freed up about 3 gb of space. when you play the movies on your device it stores the added up space form the movie in the matrix and you can't find it and the phone or device doesn't pick it up for some reason. see if that helps

  • by Andrew Weiss,

    Andrew Weiss Andrew Weiss Apr 2, 2016 7:37 AM in response to PJStahl9397
    Level 1 (49 points)
    iCloud
    Apr 2, 2016 7:37 AM in response to PJStahl9397

    Thank you!!  It actually worked!

     

    I use my iCloud music library a lot.  I went from 1.0 GB free space to 4.2 GB.  iTunes is now off by only 0.2

  • by matetski,

    matetski matetski Apr 10, 2016 10:42 PM in response to gym1champ
    Level 1 (4 points)
    Apr 10, 2016 10:42 PM in response to gym1champ

    Hi! I have the same problem. In my iTunes, I have about 17GB free storage/ space but in my phone it just has 544MB . After doing the Battery Doctor tip and renting a movie on iTunes, my storage became 1.8GB free. But that's still a huge difference from my 17GB free storage on iTunes.

     

    Another problem I also encounter is when I transfer photos from my iPhone 6sPLus to my iPhoto on my macbook, I always click on "delete photos from iPhone" but it still doesnt delete. I have to delete the images manually and then it still doesnt free up a lot of space.

     

    Would appreciate any other tips that I can follow.

     

    Thank you.

  • by alanchrishughes,

    alanchrishughes alanchrishughes Apr 12, 2016 12:58 AM in response to matetski
    Level 1 (9 points)
    Mac OS X
    Apr 12, 2016 12:58 AM in response to matetski

    The easiest way to manage photos is to install Google Drive (they give you 15gb of free cloud storage) or MEGA (they give you 50gb of free cloud storage) and just every once in a while upload everything to you Google or MEGA drive and then just delete everything off your device.

     

    You can then download the files from the cloud onto your computer. And if you still want to view them on your iOS device, you can use the apps to view them from the cloud.

     

    (Also make sure you are actually using Google Drive and not Google Photos, they compress/ruin your photos and there is no way to organize them in their Photos app. But Drive has no problems.)

  • by munigvc,

    munigvc munigvc Apr 16, 2016 5:58 AM in response to Averysgrammy
    Level 1 (4 points)
    Apr 16, 2016 5:58 AM in response to Averysgrammy

    Wonderful help!!!!Thanks

  • by Jon Nelson1,

    Jon Nelson1 Jon Nelson1 Apr 16, 2016 9:34 AM in response to mariobros27772
    Level 1 (44 points)
    Apr 16, 2016 9:34 AM in response to mariobros27772

    I signed out of iTunes on my phone, waited five minutes, and then signed back in. Voila! I now have over 7GB of storage, whereas I had less than 200MB before doing this. Thank you!!!

     

    Nice to see that Apple is treating its customers like the FBI and chose to leave us to figure this out on our own...

  • by luidude,

    luidude luidude Apr 21, 2016 9:09 PM in response to Jon Nelson1
    Level 1 (4 points)
    Apr 21, 2016 9:09 PM in response to Jon Nelson1

    My iTunes and iPhone differed by 4GB

     

    Things I did to recover 3GB back:

    Backup iPhone to iMac (Just in case...)

    Sync photos with Photo app

     

    Signed out of iCloud. Did not save anything locally.

    Signed out of iTunes

    Signed out of Apple Store

    Signed out of Home Sharing

    Turn off My Photo Stream

    Turn off iCloud PhotoSharing

    Turn off iMessage

    Turn off iCloud Music Library

    Turn off Show Apple Music

     

    Delete photos with Image Capture (iMac application located in Utilities folder)

    Delete all iMessage Threads

    Deleted iPhoto trash

    Delete all Local Music

     

    Synced iTunes music and selected "automatically fill free space with songs."

    Synced again but this time with 'sync music' unchecked.

    Somehow there were 3 songs left on my iPhone's music library, so I manually deleted them from iPhone,again...

     

    Turned iPhone off and back on and reversed the process.

     

    At this point iTunes and my iPhone only differ by about 300MB


    By the time I turned everything (iCloud, iTunes, Apple Store ) back on the Difference is back to 1GB.


    Net gain 3GB. I'll take it!

     

    I have not tried to wipe and restore

    I have not tried to use the App mentioned earlier.

     

     

    -L

  • by gene77,

    gene77 gene77 May 22, 2016 7:49 PM in response to CarolinianMacUzer
    Level 1 (14 points)
    May 22, 2016 7:49 PM in response to CarolinianMacUzer

    ^This fixed my problem. It did take more than 10mins afterwards though before the phone realised there was free space. Dodgy as all heck.

     

    The ONLY reason I have a 16GB is because my nephew won this in TimeZone and I did him a favour and bought it after seriously humming and harring about how absolutely snot boxed a 16GB iphone would be (coming from a 4s 64GB which has been secerely crippled by apple). Even a 6Plus! of all things. And Apple would not let me upgrade the unboxed snot box for more money. Would never buy a 16GB otherwise unless it were android with UPGRADEable storage.

     

    16GB LOL! wtaf

  • by darrin620,

    darrin620 darrin620 Jul 4, 2016 8:15 AM in response to Averysgrammy
    Level 1 (4 points)
    Jul 4, 2016 8:15 AM in response to Averysgrammy

    Thanks!!!

  • by Trabbbb,

    Trabbbb Trabbbb Jul 20, 2016 9:09 AM in response to VeeFourteen
    Level 1 (4 points)
    Jul 20, 2016 9:09 AM in response to VeeFourteen

    PHEW! This worked for me. Wowowow. My free storage always slowly diminishes until the phone is totally useless. I usually have to restore my phone every 4 months or so. But this works without having to restore!!! What a relief!!

  • by olegfromkazan,

    olegfromkazan olegfromkazan Aug 13, 2016 6:15 AM in response to dpgander
    Level 1 (11 points)
    iBooks
    Aug 13, 2016 6:15 AM in response to dpgander

    Tnank you , dpgander 

    It works! I plugged into iTunes and selected the check box "Automatically fill free space with songs" (luckily I have enough songs too).

    I did synchronization 3-4 times (iTunes uploaded some new songs each time).

    After that storage data on iPhone and iTunes became almost equal.

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