HT204570: Get help with your iCloud Photo Library

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1danb

Q: iCloud.com's Photos app keeps giving me the "Can't load Photos." error across several browsers on several computers over several days.

iCloud.com's Photos app keeps giving me the "Can't load Photos." error across several browsers on several computers over several days.

 

I have tried all four browsers (current versions of Safari, Chrome, FF, IE) on two different Macs (iMac 5K 10.11.2 and MacMini 10.9.5) and a Windows system (Win 7 Pro, IE 11). I also tried my company connection (through AT&T) and my iPhone's personal hot-spot. They all give the same error "Can't load Photos."

 

I can sign into iCloud and everything else works but Photos fails whenever I try to launch it.

 

Anyone else seeing this? Is it something wrong with my account?

iMac with Retina 5K display, OS X El Capitan (10.11.2)

Posted on Jan 5, 2016 5:48 AM

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