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Q: Panic Report Problems - OS X Restarting Eratically

Hello! For the past few months or so, my MacBook Pro (13 in, Mid 2012, OS X El Capitan) has been restarting by itself about 10 times a day. I took it to an authorized Mac service shop twice already, and they performed a few troubleshooting tricks to get my Mac running again, but my Mac still has the same problem.

 

So here's the problem:

Whenever I switch my MacbookPro on and start using it, the system reboots by itself and gives me a gray screen that says: "Your Macbook restarted because of a problem." When the system eventually reboots, my Mac gives me an option to generate a panic report. I have absolutely no idea how to read these reports though.

 

Can someone please help me decipher the report pasted below? And if yes, what can I do to resolve the problem? I would appreciate any help I could get. Thanks!

______________________________

 

Anonymous UUID:       59AE329E-0023-3703-DAB9-9F0B2D6CAFEE

 

 

Mon Jan  4 14:03:55 2016

 

 

*** Panic Report ***

panic(cpu 1 caller 0xffffff800c7d155a): Kernel trap at 0xffffff808c7c4e70, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff808c7c4e70, CR3: 0x000000013194f013, CR4: 0x00000000001626e0

RAX: 0x00000000ffffff01, RBX: 0xffffff801b4b11f0, RCX: 0x0000000000000021, RDX: 0xffffff800ceeb348

RSP: 0xffffff80a554bc68, RBP: 0xffffff80a554bc90, RSI: 0x0000000000000001, RDI: 0xffffff800ceeb238

R8:  0xffffff801ac38800, R9:  0x0000000000000000, R10: 0x0000000000000003, R11: 0x0000000102611000

R12: 0x0000000102611000, R13: 0xffffff8019b7e740, R14: 0xffffff800ceeb228, R15: 0xffffff800ceeb348

RFL: 0x0000000000010206, RIP: 0xffffff808c7c4e70, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff808c7c4e70, Error code: 0x0000000000000010, Fault CPU: 0x1, PL: 0

 

 

Backtrace (CPU 1), Frame : Return Address

0xffffff80a554b8f0 : 0xffffff800c6de792

0xffffff80a554b970 : 0xffffff800c7d155a

0xffffff80a554bb50 : 0xffffff800c7ef233

0xffffff80a554bb70 : 0xffffff808c7c4e70

0xffffff80a554bc90 : 0xffffff800c76a930

0xffffff80a554bcb0 : 0xffffff800c756e08

0xffffff80a554be90 : 0xffffff800c7908c8

0xffffff80a554bee0 : 0xffffff800c6d5239

0xffffff80a554bf10 : 0xffffff800c7bbd2a

0xffffff80a554bfb0 : 0xffffff800c7efa56

 

 

BSD process name corresponding to current thread: cfprefsd

 

 

Mac OS version:

15C50

 

 

Kernel version:

Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64

Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

Kernel slide:     0x000000000c400000

Kernel text base: 0xffffff800c600000

__HIB  text base: 0xffffff800c500000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

 

 

System uptime in nanoseconds: 362409018872

last loaded kext at 207380067573: com.apple.driver.AppleBluetoothMultitouch 90.3 (addr 0xffffff7f8f2a6000, size 61440)

last unloaded kext at 293480882765: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f8d81b000, size 12288)

loaded kexts:

com.protech.NoSleep 1.4.0

com.apple.driver.AppleBluetoothMultitouch 90.3

com.apple.filesystems.ntfs 3.13

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.20.21

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 272.51.3

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMikeyDriver 272.51.3

com.apple.driver.AppleIntelHD4000Graphics 10.1.2

com.apple.driver.AppleHV 1

com.apple.driver.AppleBacklight 170.8.3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferCapri 10.1.2

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.12

com.apple.driver.AppleSDXC 1.7.0

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.AirPort.Brcm4360 1020.17.1a1

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.IOBluetoothHIDDriver 4.4.3f4

com.apple.driver.AppleMultitouchDriver 304.10

com.apple.driver.AppleHIDTransport 5

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSurface 108.0.1

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOAcceleratorFamily2 203.14

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.1.0

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Jan 5, 2016 7:49 AM

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