Q: Panic Report Problems - OS X Restarting Eratically
Hello! For the past few months or so, my MacBook Pro (13 in, Mid 2012, OS X El Capitan) has been restarting by itself about 10 times a day. I took it to an authorized Mac service shop twice already, and they performed a few troubleshooting tricks to get my Mac running again, but my Mac still has the same problem.
So here's the problem:
Whenever I switch my MacbookPro on and start using it, the system reboots by itself and gives me a gray screen that says: "Your Macbook restarted because of a problem." When the system eventually reboots, my Mac gives me an option to generate a panic report. I have absolutely no idea how to read these reports though.
Can someone please help me decipher the report pasted below? And if yes, what can I do to resolve the problem? I would appreciate any help I could get. Thanks!
______________________________
Anonymous UUID: 59AE329E-0023-3703-DAB9-9F0B2D6CAFEE
Mon Jan 4 14:03:55 2016
*** Panic Report ***
panic(cpu 1 caller 0xffffff800c7d155a): Kernel trap at 0xffffff808c7c4e70, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff808c7c4e70, CR3: 0x000000013194f013, CR4: 0x00000000001626e0
RAX: 0x00000000ffffff01, RBX: 0xffffff801b4b11f0, RCX: 0x0000000000000021, RDX: 0xffffff800ceeb348
RSP: 0xffffff80a554bc68, RBP: 0xffffff80a554bc90, RSI: 0x0000000000000001, RDI: 0xffffff800ceeb238
R8: 0xffffff801ac38800, R9: 0x0000000000000000, R10: 0x0000000000000003, R11: 0x0000000102611000
R12: 0x0000000102611000, R13: 0xffffff8019b7e740, R14: 0xffffff800ceeb228, R15: 0xffffff800ceeb348
RFL: 0x0000000000010206, RIP: 0xffffff808c7c4e70, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff808c7c4e70, Error code: 0x0000000000000010, Fault CPU: 0x1, PL: 0
Backtrace (CPU 1), Frame : Return Address
0xffffff80a554b8f0 : 0xffffff800c6de792
0xffffff80a554b970 : 0xffffff800c7d155a
0xffffff80a554bb50 : 0xffffff800c7ef233
0xffffff80a554bb70 : 0xffffff808c7c4e70
0xffffff80a554bc90 : 0xffffff800c76a930
0xffffff80a554bcb0 : 0xffffff800c756e08
0xffffff80a554be90 : 0xffffff800c7908c8
0xffffff80a554bee0 : 0xffffff800c6d5239
0xffffff80a554bf10 : 0xffffff800c7bbd2a
0xffffff80a554bfb0 : 0xffffff800c7efa56
BSD process name corresponding to current thread: cfprefsd
Mac OS version:
15C50
Kernel version:
Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64
Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93
Kernel slide: 0x000000000c400000
Kernel text base: 0xffffff800c600000
__HIB text base: 0xffffff800c500000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 362409018872
last loaded kext at 207380067573: com.apple.driver.AppleBluetoothMultitouch 90.3 (addr 0xffffff7f8f2a6000, size 61440)
last unloaded kext at 293480882765: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f8d81b000, size 12288)
loaded kexts:
com.protech.NoSleep 1.4.0
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.filesystems.ntfs 3.13
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.20.21
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.51.3
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 272.51.3
com.apple.driver.AppleIntelHD4000Graphics 10.1.2
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.8.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.1.2
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.5
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.12
com.apple.driver.AppleSDXC 1.7.0
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AirPort.Brcm4360 1020.17.1a1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.IOBluetoothHIDDriver 4.4.3f4
com.apple.driver.AppleMultitouchDriver 304.10
com.apple.driver.AppleHIDTransport 5
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOAcceleratorFamily2 203.14
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.5.8
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
MacBook Pro, OS X El Capitan (10.11.2)
Posted on Jan 5, 2016 7:49 AM