HT204053: Sign in with your Apple ID on a new device
Learn about Sign in with your Apple ID on a new device
-
All replies
-
Helpful answers
-
Jan 5, 2016 8:56 AM in response to Yonihbcby King_Penguin,With family sharing all of the members accounts have to have the same country on them. Have you tried leaving family sharing, and updating your country and billing details on your account ? If the other family members are also now in the US (you cannot use the US store if you aren't in the US) then they will need to do the same
-
Jan 5, 2016 9:29 AM in response to King_Penguinby Yonihbc,ME and my son on the same family for now. Both on same israeli store. i cant leave the family share with my account or with him. It tells me that i need to transfer him to another family first
-
Jan 5, 2016 10:42 AM in response to Yonihbcby King_Penguin,Are you the family organiser, and you are both now in the US ? If you are : If you can’t change your iTunes Store country or region - Apple Support
Member of Family Sharing
If you're the family organizer, see how to change the country of your account. If you aren't the family organizer, you must leave the family group to change the country of your iTunes, App, iBooks, or Mac App Store account.
After the family organizer switches countries, the payment details of family members who don't switch revert to whatever they had on file before they joined the family group. If an individual's account was created as part of Family Sharing set up, such as a child account, their payment details default to None.
-
Jan 5, 2016 2:40 PM in response to King_Penguinby Yonihbc,I did that... more than 10 times... not working to change the region and can't leave the family share for unknown reason
-
Jan 6, 2016 12:18 AM in response to Yonihbcby King_Penguin,Are you the family organiser ? You could try contacting iTunes Support and see if they can change your country for you : http://www.apple.com/support/itunes/contact/