Anakin0302

Q: MBP freezes at starting screen

Hello, im very new to Mac OS as i've been using Windows eversince it came out. Recently i got a MBP 2013, it ran just fine without any problems, but after i did some changes in the system preferences, i noticed it required to enter the keychain password for several apps like talagent, safari,.. after booting up before i could use it. This morning i went through the aforementioned process again and upgraded my Mac from Maverick to Capitan, however now after booting up my MBP always freezes at the second step where it requires the Local Items keychain pw for Messages Agent - I couldnt type my pw in. Tried to google and booted into safe mode but nothing changed. Any helps would be much appreciated! Thanks.

Posted on Jan 5, 2016 6:26 PM

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Q: MBP freezes at starting screen

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  • by Kappy,

    Kappy Kappy Jan 5, 2016 6:35 PM in response to Anakin0302
    Level 10 (271,755 points)
    Desktops
    Jan 5, 2016 6:35 PM in response to Anakin0302
  • by Linc Davis,

    Linc Davis Linc Davis Jan 5, 2016 8:13 PM in response to Anakin0302
    Level 10 (208,037 points)
    Applications
    Jan 5, 2016 8:13 PM in response to Anakin0302

    Please take these steps to resynchronize the iCloud keychain. Your keychain on iCloud and your other Apple devices won't be affected. Take Step 2 only if Step 1 doesn't solve the problem.

    Step 1

    Back up all data.

    Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm—the data will remain on the servers. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device. Test.

    Step 2

    If you still have problems, uncheck the Keychain box again and continue.

    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:

    ~/Library/Keychains

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    A folder named "Keychains" should open. Inside it is a subfolder with a long name similar to (but not the same as) this:

               421DE5CA-D745-3AC1-91B0-CE5FC0ABA128

    The above is only an example; yours will have a different name of the same general form. Drag the subfolder (not the Keychains folder) to the Trash and empty.

    Restart the computer and re-enable iCloud Keychain.