mkgr

Q: El Capitan running slowly?

Is anyone else having the issue of your Mac running wicked slow after the new El Capitan update? Word, Safari, Preview, and iTunes wouldn't open- they froze and I had to force quit them. Even typing this there is a major lag and the pinwheel appears. What's up with that? So far I hate how slow it's making my mac.

Posted on Sep 30, 2015 2:22 PM

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Q: El Capitan running slowly?

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  • by rcezar,

    rcezar rcezar Dec 22, 2015 5:17 PM in response to Burnin' Coal
    Level 1 (0 points)
    Dec 22, 2015 5:17 PM in response to Burnin' Coal

    yes I know the feeling well... in my case i deselected every single item from spotlight, only then my imac worked fine again.

  • by Rich Rydalch,

    Rich Rydalch Rich Rydalch Dec 23, 2015 1:39 AM in response to Burnin' Coal
    Level 2 (304 points)
    Dec 23, 2015 1:39 AM in response to Burnin' Coal

    Burnin' Coal; If your problem is related to the Mail app you will see a high usage of "Memory" not CPU. Check that and if it is indeed equal to your installed memory you will need to delete the Mail log files as instructed at the beginning of this discussion. This worked for me and all has been well ever since.

  • by malonefromtallahassee,

    malonefromtallahassee malonefromtallahassee Dec 23, 2015 3:19 PM in response to malonefromtallahassee
    Level 1 (0 points)
    Dec 23, 2015 3:19 PM in response to malonefromtallahassee

    Update.  Have not needed to contact support again.  System was almost back to normal after a couple of days.  Interestingly enough, I downloaded Safari Restore extension as I kept clicking the red cross in the top left corner and losing all my tabs.  Since then I have had no problems!  (or spinning balls!)

  • by John Hepburn,

    John Hepburn John Hepburn Dec 28, 2015 7:24 PM in response to mkgr
    Level 1 (0 points)
    Dec 28, 2015 7:24 PM in response to mkgr

    I was having a similar problem. My late 2014 Imac was running super slow after the upgrade to El Capitan. It would start out ok and then get progressively slower through the day to the point that I was getting the pinwheel for 4 to 5 seconds just to open the system properties window, scrolling web pages was choppy and almost unusable.

     

    I read through this thread tried most everything but nothing worked permanently, I don't use mail so I knew that was not it. In the activity monitor I found that Adobe creative cloud helper process were running my cpu at 95.0% at times. I don't recall which Adobe CC process, I killed 3 of them and after doing so my cpu load when from 80-70% down to 0.80%

     

    For my case it seems to be a problem with Adobe's Creative Cloud software eating up the cpu. I disabled it completely on startup and speed problem is gone. Will be checking with Adobe on this one as a designer I need it working!

     

    Cheers.

  • by Rich Rydalch,

    Rich Rydalch Rich Rydalch Dec 28, 2015 8:14 PM in response to mkgr
    Level 2 (304 points)
    Dec 28, 2015 8:14 PM in response to mkgr

    OBSERVATION:

    I have noticed the my system runs fairy fast some days and not so fast other days. Still not as fast as my old iMac with OS X 10.6 (Snow Leopard). If anyone could give any indication as to why some days El Capitan runs slow I would be grateful.

    I have noticed that once you open an app., close it and reopen, the second time is much quicker.

    And to those just getting started with El Capitan - give your system at least 3 days to level itself. Seems there is a lot going on in the background that just has to catch up with itself.

  • by Surajss,

    Surajss Surajss Dec 29, 2015 9:25 AM in response to mkgr
    Level 1 (0 points)
    Dec 29, 2015 9:25 AM in response to mkgr

    Same issue with my Mac .. SInce my upgrade last night its been a pain to operate my Macbook

     

    @Miguel.apple : i tried the following location but didnt find any huge files

    ~/Library/Containers/com.apple.mail/Data/Library/Logs/Mail/

     

    Etrecheck results are as follows:

     

    EtreCheck version: 2.6.6 (226)

    Report generated 29/12/15, 10:47 PM

    Runtime 4:31

    Download EtreCheck from http://etrecheck.com

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

    Click the [Click to remove] links for help removing adware.

     

    Hide Apple tasks: Disabled

     

    Hardware Information: (What does this mean?)

        MacBook Pro (13-inch, Mid 2012)

        [Click for Technical Specifications]

        [Click for User Guide]

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Upgradeable

        [Click for upgrade instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 739 - SN = 9G3080CS1D3MB

     

    Video Information: (What does this mean?)

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: (What does this mean?)

        OS X El Capitan 10.11.2 (15C50) - Time since boot: less than an hour

     

    Disk Information: (What does this mean?)

        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 498.88 GB (285.41 GB free)

                Encrypted AES-XTS Unlocked Converting

                Core Storage: disk0s2 499.25 GB Online

     

        MATSHITADVD-R   UJ-8A8 disk2 : (797.6 MB) ()

            disk2s1 (disk2s1) <not mounted> : 31 MB

            disk2s2 (disk2s2) <not mounted> : 49 MB

            disk2s3 (disk2s3) <not mounted> : 27 MB

            disk2s4 (disk2s4) <not mounted> : 72 MB

            disk2s5 (disk2s5) <not mounted> : 29 MB

            disk2s6 (disk2s6) <not mounted> : 27 MB

            disk2s7 (disk2s7) <not mounted> : 62 MB

            disk2s8 (disk2s8) <not mounted> : 59 MB

            disk2s9 (disk2s9) <not mounted> : 58 MB

            disk2s10 (disk2s10) <not mounted> : 48 MB

            disk2s11 (disk2s11) <not mounted> : 42 MB

            disk2s12 (disk2s12) <not mounted> : 42 MB

            disk2s13 (disk2s13) <not mounted> : 38 MB

            disk2s14 (disk2s14) <not mounted> : 44 MB

            disk2s15 (disk2s15) <not mounted> : 33 MB

            disk2s16 (disk2s16) <not mounted> : 62 MB

            disk2s17 (disk2s17) <not mounted> : 74 MB

     

    USB Information: (What does this mean?)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        MOSART Semi. 2.4G Keyboard Mouse

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Library/Extensions

        [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.7.0 - SDK 10.9) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 - SDK 10.9) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 - SDK 10.9) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 - SDK 10.9) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.7.0 - SDK 10.9) [Click for support]

        [loaded]    com.intel.kext.intelhaxm (1.1.5 - SDK 10.9) [Click for support]

     

            /System/Library/Extensions

        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (2.0.5) [Click for support]

        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (2.0.5) [Click for support]

        [not loaded]    com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) [Click for support]

        [not loaded]    com.zte.driver.cdc_ecm_qmi (2.0.4) [Click for support]

        [not loaded]    com.zte.driver.cdc_usb_bus (2.0.4) [Click for support]

     

    Startup Items: (What does this mean?)

        HWNetMgr: Path: /Library/StartupItems/HWNetMgr

        StartOuc: Path: /Library/StartupItems/StartOuc

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents: (What does this mean?)

        [loaded]    com.apple.AOSHeartbeat.plist

        [loaded]    com.apple.AOSPushRelay.plist

        [loaded]    com.apple.AddressBook.AssistantService.plist

        [loaded]    com.apple.AddressBook.SourceSync.plist

        [loaded]    com.apple.AddressBook.abd.plist

        [running]    com.apple.AirPlayUIAgent.plist

        [loaded]    com.apple.AirPortBaseStationAgent.plist

        [loaded]    com.apple.AppleGraphicsWarning.plist

        [loaded]    com.apple.AskPermissionUI.plist

        [loaded]    com.apple.AssetCacheLocatorService.plist

        [loaded]    com.apple.AssistiveControl.plist

        [loaded]    com.apple.BezelUI.plist

        [running]    com.apple.CalendarAgent.plist

        [running]    com.apple.CallHistoryPluginHelper.plist

        [running]    com.apple.CallHistorySyncHelper.plist

        [running]    com.apple.CommCenter-osx.plist

        [loaded]    com.apple.ContainerRepairAgent.plist

        [loaded]    com.apple.CoreAuthentication.daemon.plist

        [loaded]    com.apple.CoreLocationAgent.plist

        [loaded]    com.apple.CoreRAIDAgent.plist

        [loaded]    com.apple.DiagnosticReportCleanup.plist

        [loaded]    com.apple.DictationIM.plist

        [loaded]    com.apple.DiskArbitrationAgent.plist

        [running]    com.apple.Dock.plist

        [loaded]    com.apple.EscrowSecurityAlert.plist

        [loaded]    com.apple.FTCleanup.plist

        [loaded]    com.apple.FileStatsAgent.plist

        [loaded]    com.apple.FileSyncAgent.PHD.plist

        [loaded]    com.apple.FilesystemUI.plist

        [running]    com.apple.Finder.plist

        [running]    com.apple.FolderActionsDispatcher.plist

        [loaded]    com.apple.FollowUpUI.plist

        [loaded]    com.apple.FontRegistryUIAgent.plist

        [loaded]    com.apple.FontValidator.plist

        [loaded]    com.apple.FontValidatorConduit.plist

        [loaded]    com.apple.FontWorker.plist

        [loaded]    com.apple.IMLoggingAgent.plist

        [loaded]    com.apple.MRTa.plist - Invalid signature!

        [loaded]    com.apple.ManagedClientAgent.agent.plist

        [loaded]    com.apple.ManagedClientAgent.enrollagent.plist

        [running]    com.apple.Maps.pushdaemon.plist

        [loaded]    com.apple.NetworkDiagnostics.plist

        [loaded]    com.apple.PCIESlotCheck.plist

        [loaded]    com.apple.PackageKit.InstallStatus.plist

        [loaded]    com.apple.PhotoLibraryMigrationUtility.XPC.plist

        [loaded]    com.apple.PubSub.Agent.plist

        [loaded]    com.apple.RemoteDesktop.plist

        [loaded]    com.apple.ReportCrash.Self.plist

        [loaded]    com.apple.ReportCrash.plist

        [loaded]    com.apple.ReportGPURestart.plist

        [loaded]    com.apple.ReportPanic.plist

        [loaded]    com.apple.SSInvitationAgent.plist

        [loaded]    com.apple.Safari.SafeBrowsing.Service.plist

        [running]    com.apple.SafariCloudHistoryPushAgent.plist

        [loaded]    com.apple.SafariNotificationAgent.plist

        [loaded]    com.apple.SafariPlugInUpdateNotifier.plist

        [loaded]    com.apple.ScreenReaderUIServer.plist

        [running]    com.apple.SocialPushAgent.plist

        [running]    com.apple.Spotlight.plist

        [running]    com.apple.SystemUIServer.plist

        [loaded]    com.apple.TMHelperAgent.SetupOffer.plist

        [loaded]    com.apple.TMHelperAgent.plist

        [loaded]    com.apple.TrustEvaluationAgent.plist

        [loaded]    com.apple.USBAgent.plist

        [running]    com.apple.UserEventAgent-Aqua.plist

        [loaded]    com.apple.UserEventAgent-LoginWindow.plist

        [loaded]    com.apple.UserNotificationCenterAgent-LoginWindow.plist

        [loaded]    com.apple.UserNotificationCenterAgent.plist

        [loaded]    com.apple.VoiceOver.plist

        [loaded]    com.apple.WebKit.PluginAgent.plist

        [loaded]    com.apple.ZoomWindow.plist

        [running]    com.apple.accountsd.plist

        [running]    com.apple.akd.plist

        [loaded]    com.apple.alf.useragent.plist

        [loaded]    com.apple.aos.migrate.plist

        [loaded]    com.apple.appleseed.seedusaged.plist

        [loaded]    com.apple.appsleepd.plist

        [loaded]    com.apple.appstoreupdateagent.plist

        [loaded]    com.apple.apsctl.plist

        [running]    com.apple.askpermissiond.plist

        [loaded]    com.apple.assistant_service.plist

        [loaded]    com.apple.assistantd.plist

        [running]    com.apple.bird.plist

        [loaded]    com.apple.bluetoothUIServer.plist

        [loaded]    com.apple.btsa.plist

        [loaded]    com.apple.cdpd.plist

        [loaded]    com.apple.cfnetwork.AuthBrokerAgent.plist

        [loaded]    com.apple.cfnetwork.cfnetworkagent.plist

        [running]    com.apple.cfprefsd.xpc.agent.plist

        [running]    com.apple.cloudd.plist

        [loaded]    com.apple.cloudfamilyrestrictionsd-mac.plist

        [running]    com.apple.cloudpaird.plist

        [running]    com.apple.cloudphotosd.plist

        [loaded]    com.apple.cmfsyncagent.plist

        [loaded]    com.apple.coredata.externalrecordswriter.plist

        [running]    com.apple.coreservices.appleid.authentication.plist

        [running]    com.apple.coreservices.lsactivity.plist

        [running]    com.apple.coreservices.sharedfilelistd.plist

        [running]    com.apple.coreservices.uiagent.plist

        [loaded]    com.apple.csuseragent.plist

        [loaded]    com.apple.ctkd.plist

        [loaded]    com.apple.cvmsCompAgent3600_i386.plist

        [loaded]    com.apple.cvmsCompAgent3600_i386_1.plist

        [loaded]    com.apple.cvmsCompAgent3600_x86_64.plist

        [loaded]    com.apple.cvmsCompAgent3600_x86_64_1.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_i386.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_i386_1.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_x86_64.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_x86_64_1.plist

        [loaded]    com.apple.cvmsCompAgent_i386.plist

        [loaded]    com.apple.cvmsCompAgent_i386_1.plist

        [running]    com.apple.cvmsCompAgent_x86_64.plist

        [loaded]    com.apple.cvmsCompAgent_x86_64_1.plist

        [running]    com.apple.diagnostics_agent.plist

        [running]    com.apple.distnoted.xpc.agent.plist

        [loaded]    com.apple.dt.CommandLineTools.installondemand.plist

        [loaded]    com.apple.familycircled.plist

        [loaded]    com.apple.familycontrols.useragent.plist

        [loaded]    com.apple.familynotificationd.plist

        [loaded]    com.apple.findmymacmessenger.plist

        [loaded]    com.apple.followupd.plist

        [running]    com.apple.fontd.useragent.plist

        [running]    com.apple.gamed.plist

        [running]    com.apple.helpd.plist

        [loaded]    com.apple.iCloudUserNotifications.plist

        [running]    com.apple.icdd.plist

        [loaded]    com.apple.icloud.findmydeviced.findmydevice-user-agent.plist

        [running]    com.apple.icloud.fmfd.plist

        [running]    com.apple.iconservices.iconservicesagent.plist

        [running]    com.apple.identityservicesd.plist

        [loaded]    com.apple.idsremoteurlconnectionagent.plist

        [running]    com.apple.imagent.plist

        [loaded]    com.apple.imavagent.plist

        [loaded]    com.apple.imklaunchagent.plist

        [loaded]    com.apple.imtransferagent.plist

        [loaded]    com.apple.installandsetup.migrationhelper.user.plist

        [loaded]    com.apple.installd.user.plist

        [loaded]    com.apple.isst.plist

        [loaded]    com.apple.java.InstallOnDemand.plist - Invalid signature!

        [loaded]    com.apple.java.updateSharing.plist

        [running]    com.apple.lateragent.plist

        [loaded]    com.apple.locationmenu.plist

        [running]    com.apple.lsd.plist

        [running]    com.apple.maspushagent.plist

        [loaded]    com.apple.mbbackgrounduseragent.plist

        [loaded]    com.apple.mbfloagent.plist

        [loaded]    com.apple.mbuseragent.plist

        [loaded]    com.apple.mdmclient.agent.plist

        [loaded]    com.apple.mdworker.32bit.plist

        [running]    com.apple.mdworker.bundles.plist

        [loaded]    com.apple.mdworker.isolation.plist

        [loaded]    com.apple.mdworker.lsb.plist

        [loaded]    com.apple.mdworker.mail.plist

        [loaded]    com.apple.mdworker.shared.plist

        [loaded]    com.apple.mdworker.single.plist

        [loaded]    com.apple.mdworker.sizing.plist

        [running]    com.apple.metadata.SpotlightNetHelper.plist

        [loaded]    com.apple.metadata.mdbulkimport.plist

        [running]    com.apple.metadata.mdflagwriter.plist

        [loaded]    com.apple.metadata.mdwrite.plist

        [running]    com.apple.midiserver.plist

        [loaded]    com.apple.navd.plist

        [loaded]    com.apple.neagent.plist

        [loaded]    com.apple.netauth.user.auth.plist

        [loaded]    com.apple.netauth.user.gui.plist

        [loaded]    com.apple.noticeboard.agent.plist

        [running]    com.apple.notificationcenterui.plist

        [running]    com.apple.nsurlsessiond.plist

        [running]    com.apple.nsurlstoraged.plist

        [loaded]    com.apple.parentalcontrols.check.plist

        [running]    com.apple.pboard.plist

        [running]    com.apple.pbs.plist

        [running]    com.apple.photolibraryd.plist

        [loaded]    com.apple.pictd.plist

        [running]    com.apple.pluginkit.pkd.plist

        [loaded]    com.apple.pluginkit.pkreporter.plist

        [loaded]    com.apple.powerchime.plist

        [running]    com.apple.printtool.agent.plist

        [loaded]    com.apple.printuitool.agent.plist

        [loaded]    com.apple.quicklook.32bit.plist

        [loaded]    com.apple.quicklook.config.plist

        [running]    com.apple.quicklook.plist

        [loaded]    com.apple.quicklook.ui.helper.plist

        [loaded]    com.apple.rcd.plist

        [loaded]    com.apple.recentsd.plist

        [loaded]    com.apple.reversetemplated.plist

        [loaded]    com.apple.rtcreportingd.plist

        [loaded]    com.apple.safaridavclient.plist

        [running]    com.apple.scopedbookmarkagent.xpc.plist

        [loaded]    com.apple.screensharing.MessagesAgent.plist

        [loaded]    com.apple.screensharing.agent.plist

        [loaded]    com.apple.scrod.plist

        [running]    com.apple.secd.plist

        [running]    com.apple.secinitd.plist

        [loaded]    com.apple.security.DiskUnmountWatcher.plist

        [loaded]    com.apple.security.agent.plist

        [running]    com.apple.security.cloudkeychainproxy.plist

        [loaded]    com.apple.security.idskeychainsyncingproxy.plist

        [running]    com.apple.security.keychain-circle-notification.plist

        [running]    com.apple.sharingd.plist

        [running]    com.apple.soagent.plist

        [loaded]    com.apple.softwareupdate_notify_agent.plist

        [loaded]    com.apple.speech.speechdatainstallerd.plist

        [loaded]    com.apple.speech.speechsynthesisd.plist

        [loaded]    com.apple.speech.synthesisserver.plist

        [running]    com.apple.spindump_agent.plist

        [loaded]    com.apple.spotlight.IndexAgent.plist

        [running]    com.apple.storeaccountd.plist

        [running]    com.apple.storeassetd.plist

        [running]    com.apple.storedownloadd.plist

        [loaded]    com.apple.storeinappd.plist

        [running]    com.apple.storelegacy.plist

        [loaded]    com.apple.storeuid.plist

        [running]    com.apple.suggestd.plist

        [running]    com.apple.swcd.plist

        [loaded]    com.apple.syncdefaultsd.plist

        [loaded]    com.apple.syncservices.SyncServer.plist

        [loaded]    com.apple.syncservices.uihandler.plist

        [loaded]    com.apple.systemprofiler.plist

        [loaded]    com.apple.talagent.plist

        [running]    com.apple.tccd.plist

        [running]    com.apple.telephonyutilities.callservicesd.plist

        [loaded]    com.apple.thermaltrap.plist

        [loaded]    com.apple.tiswitcher.plist

        [loaded]    com.apple.trustd.agent.plist

        [loaded]    com.apple.universalaccessAuthWarn.plist

        [loaded]    com.apple.universalaccesscontrol.plist

        [loaded]    com.apple.universalaccessd.plist

        [loaded]    com.apple.unmountassistant.useragent.plist

        [running]    com.apple.usernoted.plist

        [loaded]    com.apple.warmd_agent.plist

        [loaded]    com.apple.webinspectord.plist

        [running]    com.apple.wifi.WiFiAgent.plist

        [running]    com.apple.xpc.loginitemregisterd.plist

        [loaded]    com.apple.xpc.otherbsd.plist

        [loaded]    org.openbsd.ssh-agent.plist

     

    System Launch Daemons: (What does this mean?)

        [loaded]    bootps.plist

        [running]    com.apple.AirPlayXPCHelper.plist

        [loaded]    com.apple.AppleFileServer.plist

        [loaded]    com.apple.AssetCacheLocatorService.plist

        [loaded]    com.apple.CommCenterRootHelper.plist

        [loaded]    com.apple.CoreRAID.plist

        [running]    com.apple.CrashReporterSupportHelper.plist

        [loaded]    com.apple.DesktopServicesHelper.plist

        [loaded]    com.apple.DumpGPURestart.plist

        [loaded]    com.apple.DumpPanic.plist

        [running]    com.apple.FileCoordination.plist

        [loaded]    com.apple.FileSyncAgent.sshd.plist - No signature!

        [loaded]    com.apple.FontWorker.plist

        [loaded]    com.apple.GSSCred.plist

        [loaded]    com.apple.GameController.gamecontrollerd.plist

        [loaded]    com.apple.IFCStart.plist

        [loaded]    com.apple.IOAccelMemoryInfoCollector.plist

        [loaded]    com.apple.IOBluetoothUSBDFU.plist

        [loaded]    com.apple.Kerberos.digest-service.plist

        [loaded]    com.apple.Kerberos.kadmind.plist

        [loaded]    com.apple.Kerberos.kcm.plist

        [loaded]    com.apple.Kerberos.kdc.plist

        [loaded]    com.apple.Kerberos.kpasswdd.plist

        [running]    com.apple.KernelEventAgent.plist

        [loaded]    com.apple.MRTd.plist - Invalid signature!

        [loaded]    com.apple.ManagedClient.cloudconfigurationd.plist

        [loaded]    com.apple.ManagedClient.enroll.plist

        [loaded]    com.apple.ManagedClient.plist

        [loaded]    com.apple.ManagedClient.startup.plist

        [running]    com.apple.MobileFileIntegrity.plist

        [loaded]    com.apple.NetBootClientStatus.plist

        [loaded]    com.apple.NetworkDiagnostics.plist

        [loaded]    com.apple.NetworkLinkConditioner.plist

        [loaded]    com.apple.NetworkSharing.plist

        [loaded]    com.apple.ODSAgent.plist

        [loaded]    com.apple.PCIELaneConfigTool.plist

        [loaded]    com.apple.PasswordService.plist

        [loaded]    com.apple.RFBEventHelper.plist

        [loaded]    com.apple.RemoteDesktop.PrivilegeProxy.plist

        [loaded]    com.apple.ReportCrash.Root.plist

        [loaded]    com.apple.ReportPanicService.plist

        [loaded]    com.apple.SCHelper.plist

        [running]    com.apple.SubmitDiagInfo.plist

        [running]    com.apple.TMCacheDelete.plist

        [loaded]    com.apple.TrustEvaluationAgent.system.plist

        [running]    com.apple.UserEventAgent-System.plist

        [loaded]    com.apple.UserNotificationCenter.plist

        [running]    com.apple.WindowServer.plist

        [running]    com.apple.WirelessRadioManagerd-osx.plist

        [loaded]    com.apple.afpfs_afpLoad.plist

        [loaded]    com.apple.afpfs_checkafp.plist

        [loaded]    com.apple.airplaydiagnostics.server.mac.plist - /AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

        [loaded]    com.apple.airport.wps.plist

        [running]    com.apple.airportd.plist

        [running]    com.apple.akd.plist

        [loaded]    com.apple.alf.agent.plist

        [loaded]    com.apple.appleseed.fbahelperd.plist

        [loaded]    com.apple.applessdstatistics.plist

        [running]    com.apple.apsd.plist

        [running]    com.apple.aslmanager.plist

        [loaded]    com.apple.atrun.plist

        [running]    com.apple.audio.coreaudiod.plist

        [running]    com.apple.audio.systemsoundserverd.plist

        [loaded]    com.apple.auditd.plist

        [running]    com.apple.autofsd.plist

        [loaded]    com.apple.automountd.plist

        [loaded]    com.apple.avbdeviced.plist

        [loaded]    com.apple.awacsd.plist

        [running]    com.apple.awdd.plist

        [loaded]    com.apple.backupd-auto.plist

        [loaded]    com.apple.backupd.plist

        [running]    com.apple.blued.plist

        [loaded]    com.apple.bluetoothReporter.plist

        [loaded]    com.apple.bluetoothaudiod.plist

        [loaded]    com.apple.bnepd.plist

        [loaded]    com.apple.bsd.dirhelper.plist

        [running]    com.apple.cache_delete.plist

        [running]    com.apple.cfprefsd.xpc.daemon.plist

        [loaded]    com.apple.cloudfamilyrestrictionsd-mac.plist

        [loaded]    com.apple.cmio.AVCAssistant.plist

        [loaded]    com.apple.cmio.AppleCameraAssistant.plist

        [loaded]    com.apple.cmio.IIDCVideoAssistant.plist

        [running]    com.apple.cmio.VDCAssistant.plist

        [loaded]    com.apple.cmio.iOSScreenCaptureAssistant.plist

        [loaded]    com.apple.colorsyncd.plist

        [loaded]    com.apple.comsat.plist

        [running]    com.apple.configd.plist

        [loaded]    com.apple.configureLocalKDC.plist - No signature!

        [loaded]    com.apple.corecaptured.plist

        [running]    com.apple.coreduetd.osx.plist

        [running]    com.apple.coreservices.appleevents.plist

        [loaded]    com.apple.coreservices.appleid.passwordcheck.plist

        [running]    com.apple.coreservices.launchservicesd.plist

        [running]    com.apple.coreservices.sharedfilelistd.plist

        [running]    com.apple.coreservicesd.plist

        [running]    com.apple.corestorage.corestoraged.plist

        [running]    com.apple.corestorage.corestoragehelperd.plist

        [running]    com.apple.coresymbolicationd.plist

        [loaded]    com.apple.csrutil.report.plist

        [loaded]    com.apple.ctkd.plist

        [running]    com.apple.cvmsServ.plist

        [loaded]    com.apple.diagnostic.uuidpathd.plist

        [running]    com.apple.diagnosticd.plist

        [running]    com.apple.diskarbitrationd.plist

        [running]    com.apple.diskmanagementd.plist

        [loaded]    com.apple.diskmanagementstartup.plist

        [loaded]    com.apple.displaypolicyd.plist

        [running]    com.apple.distnoted.xpc.daemon.plist

        [loaded]    com.apple.dnsextd.plist

        [loaded]    com.apple.dpaudiothru.plist

        [loaded]    com.apple.dpd.plist

        [loaded]    com.apple.dspluginhelperd.plist

        [loaded]    com.apple.dvdplayback.setregion.plist

        [loaded]    com.apple.dynamic_pager.plist

        [loaded]    com.apple.eapolcfg_auth.plist

        [loaded]    com.apple.efax.plist - No signature!

        [loaded]    com.apple.efilogin-helper.plist

        [loaded]    com.apple.emlog.plist - No signature!

        [loaded]    com.apple.emond.aslmanager.plist

        [loaded]    com.apple.emond.plist

        [loaded]    com.apple.eppc.plist

        [loaded]    com.apple.familycontrols.plist

        [loaded]    com.apple.findmymac.plist

        [loaded]    com.apple.findmymacmessenger.plist

        [loaded]    com.apple.firmwaresyncd.plist

        [running]    com.apple.fontd.plist

        [loaded]    com.apple.fontmover.plist

        [running]    com.apple.fseventsd.plist

        [loaded]    com.apple.ftp-proxy.plist

        [loaded]    com.apple.getty.plist

        [loaded]    com.apple.gkreport.plist - No signature!

        [loaded]    com.apple.gssd.plist

        [loaded]    com.apple.hdiejectd.plist

        [running]    com.apple.hidd.plist

        [loaded]    com.apple.hidfud.plist

        [running]    com.apple.icloud.findmydeviced.plist

        [running]    com.apple.iconservices.iconservicesagent.plist

        [running]    com.apple.iconservices.iconservicesd.plist

        [running]    com.apple.ifdreader.plist

        [loaded]    com.apple.installandsetup.systemmigrationd.plist

        [running]    com.apple.installd.plist

        [loaded]    com.apple.installer.osmessagetracing.plist

        [loaded]    com.apple.kcproxy.plist

        [loaded]    com.apple.kdumpd.plist

        [running]    com.apple.kextd.plist

        [loaded]    com.apple.kuncd.plist

        [loaded]    com.apple.locate.plist - No signature!

        [running]    com.apple.locationd.plist

        [loaded]    com.apple.lockd.plist

        [failed]    com.apple.logd.plist [Click for details]

        [running]    com.apple.logind.plist

        [loaded]    com.apple.loginwindow.LFVTracer.plist

        [running]    com.apple.loginwindow.plist

        [loaded]    com.apple.logkextloadsd.plist

        [running]    com.apple.lsd.plist

        [running]    com.apple.mDNSResponder.plist

        [loaded]    com.apple.mDNSResponderHelper.plist

        [loaded]    com.apple.mbsystemadministration.plist

        [loaded]    com.apple.mbusertrampoline.plist

        [loaded]    com.apple.mdmclient.daemon.plist

        [loaded]    com.apple.mdmclient.daemon.runatboot.plist

        [running]    com.apple.metadata.mds.index.plist

        [running]    com.apple.metadata.mds.plist

        [running]    com.apple.metadata.mds.scan.plist

        [loaded]    com.apple.metadata.mds.spindump.plist

        [loaded]    com.apple.msrpc.echosvc.plist

        [loaded]    com.apple.msrpc.lsarpc.plist

        [loaded]    com.apple.msrpc.mdssvc.plist

        [loaded]    com.apple.msrpc.netlogon.plist

        [loaded]    com.apple.msrpc.srvsvc.plist

        [loaded]    com.apple.msrpc.wkssvc.plist

        [loaded]    com.apple.mtmd.plist

        [loaded]    com.apple.mtmfs.plist

        [running]    com.apple.nehelper.plist

        [loaded]    com.apple.nesessionmanager.plist

        [loaded]    com.apple.netauth.sys.auth.plist

        [loaded]    com.apple.netauth.sys.gui.plist

        [running]    com.apple.netbiosd.plist

        [running]    com.apple.networkd.plist

        [running]    com.apple.networkd_privileged.plist

        [loaded]    com.apple.newsyslog.plist

        [loaded]    com.apple.nfsconf.plist

        [loaded]    com.apple.nfsd.plist

        [loaded]    com.apple.nis.ypbind.plist

        [loaded]    com.apple.noticeboard.state.plist

        [running]    com.apple.notifyd.plist

        [running]    com.apple.nsurlsessiond.plist

        [running]    com.apple.nsurlstoraged.plist

        [running]    com.apple.ocspd.plist

        [loaded]    com.apple.odproxyd.plist

        [running]    com.apple.opendirectoryd.plist

        [loaded]    com.apple.periodic-daily.plist

        [loaded]    com.apple.periodic-monthly.plist

        [loaded]    com.apple.periodic-weekly.plist

        [loaded]    com.apple.pfctl.plist

        [loaded]    com.apple.pfd.plist

        [loaded]    com.apple.platform.ptmd.plist

        [running]    com.apple.powerd.plist

        [loaded]    com.apple.powerd.swd.plist

        [loaded]    com.apple.preferences.timezone.admintool.plist

        [loaded]    com.apple.preferences.timezone.auto.plist

        [loaded]    com.apple.printtool.daemon.plist

        [loaded]    com.apple.racoon.plist

        [loaded]    com.apple.remotepairtool.plist

        [running]    com.apple.revisiond.plist

        [loaded]    com.apple.rootless.init.plist

        [loaded]    com.apple.rpcbind.plist

        [running]    com.apple.sandboxd.plist

        [loaded]    com.apple.screensharing.plist

        [loaded]    com.apple.scsid.plist

        [running]    com.apple.secinitd.plist

        [loaded]    com.apple.security.FDERecoveryAgent.plist

        [loaded]    com.apple.security.agent.login.plist

        [loaded]    com.apple.security.authhost.plist

        [running]    com.apple.security.syspolicy.plist

        [running]    com.apple.securityd.plist

        [running]    com.apple.securityd_service.plist

        [loaded]    com.apple.sessionlogoutd.plist

        [loaded]    com.apple.smb.preferences.plist

        [loaded]    com.apple.smbd.plist

        [loaded]    com.apple.softwareupdate_download_service.plist

        [loaded]    com.apple.softwareupdate_firstrun_tasks.plist

        [running]    com.apple.softwareupdated.plist

        [loaded]    com.apple.speech.speechsynthesisd.plist

        [running]    com.apple.spindump.plist

        [running]    com.apple.startupdiskhelper.plist

        [loaded]    com.apple.statd.notify.plist

        [loaded]    com.apple.storagekitd.plist

        [loaded]    com.apple.storeaccountd.daemon.plist

        [loaded]    com.apple.storeagent.daemon.plist

        [loaded]    com.apple.storeassetd.daemon.plist

        [loaded]    com.apple.storedownloadd.daemon.plist

        [loaded]    com.apple.storereceiptinstaller.plist

        [running]    com.apple.suhelperd.plist

        [running]    com.apple.symptomsd.plist

        [loaded]    com.apple.sysdiagnose.plist

        [running]    com.apple.syslogd.plist

        [running]    com.apple.sysmond.plist

        [loaded]    com.apple.system_installd.plist

        [loaded]    com.apple.systemkeychain.plist

        [loaded]    com.apple.systempreferences.installer.plist

        [loaded]    com.apple.systemstats.analysis.plist

        [loaded]    com.apple.systemstats.daily.plist

        [running]    com.apple.systemstatsd.plist

        [loaded]    com.apple.taskgated-helper.plist

        [running]    com.apple.taskgated.plist

        [running]    com.apple.tccd.system.plist

        [loaded]    com.apple.thermald.plist

        [loaded]    com.apple.trustd.plist

        [loaded]    com.apple.ucupdate.plist

        [loaded]    com.apple.uninstalld.plist

        [loaded]    com.apple.unmountassistant.sysagent.plist

        [loaded]    com.apple.updateEFIDesktopPicture.plist

        [running]    com.apple.usbd.plist

        [running]    com.apple.usbmuxd.plist

        [loaded]    com.apple.uucp.plist

        [loaded]    com.apple.var-db-dslocal-backup.plist

        [loaded]    com.apple.vsdbutil.plist

        [running]    com.apple.warmd.plist

        [running]    com.apple.watchdogd.plist

        [running]    com.apple.wdhelper.plist

        [loaded]    com.apple.wifid.plist

        [running]    com.apple.wirelessproxd.plist

        [loaded]    com.apple.wwand.plist

        [running]    com.apple.xpc.smd.plist

        [loaded]    com.apple.xpc.uscwoap.plist

        [loaded]    com.apple.xsan.plist

        [loaded]    com.apple.xsandaily.plist

        [loaded]    com.apple.xscertadmin.plist

        [loaded]    com.apple.xscertd-helper.plist

        [loaded]    com.apple.xscertd.plist

        [loaded]    com.vix.cron.plist

        [loaded]    exec.plist

        [loaded]    finger.plist

        [loaded]    ftp.plist

        [loaded]    login.plist

        [loaded]    ntalk.plist

        [loaded]    org.apache.httpd.plist - No signature!

        [loaded]    org.cups.cups-lpd.plist

        [loaded]    org.cups.cupsd.plist - Invalid signature!

        [loaded]    org.net-snmp.snmpd.plist - No signature!

        [running]    org.ntp.ntpd.plist - No signature!

        [loaded]    org.openldap.slapd.plist

        [loaded]    org.postfix.master.plist

        [loaded]    org.postfix.newaliases.plist - No signature!

        [loaded]    shell.plist

        [loaded]    ssh.plist - No signature!

        [loaded]    telnet.plist

        [loaded]    tftp.plist

     

    Launch Agents: (What does this mean?)

        [running]    HWPortCfg.plist [Click for support]

        [loaded]    Swapper.plist [Click for support]

        [loaded]    com.divx.dms.agent.plist [Click for support]

        [loaded]    com.divx.update.agent.plist [Click for support]

        [running]    com.epson.eventmanager.agent.plist [Click for support]

        [loaded]    com.excalibur-loginagent.plist [Click for support]

        [running]    com.excalibur-ui.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [loaded]    com.paragon.updater.plist [Click for support]

        [running]    com.robohippo.HippoConnectAgent.plist [Click for support]

        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]

        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    PPPMonitord.plist [Click for support]

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.excalibur-le.plist [Click for support]

        [running]    com.excalibur-logger.plist [Click for support]

        [running]    com.excalibur.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [loaded]    com.intel.haxm.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.robohippo.HippoConnectDaemon.plist [Click for support]

        [loaded]    com.teamviewer.Helper.plist [Click for support]

        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [loaded]    com.valvesoftware.steamclean.plist [Click for support]

     

    User Login Items: (What does this mean?)

        uHD-Agent    UNKNOWN  (missing value)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        CrossOver CD Helper    UNKNOWN  (missing value)

        Dropbox    Application  (/Applications/Dropbox.app)

        Viber    Application Hidden (/Applications/Viber.app)

        Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

        Google Drive    Application  (/Applications/Google Drive.app)

        Google Chrome    Application Hidden (/Applications/Google Chrome.app)

        NIHardwareAgent    Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

     

    Other Apps: (What does this mean?)

        [running]    com.apple.AccountPolicyHelper

        [running]    com.apple.AddressBook.ContactsAccountsService

        [running]    com.apple.AmbientDisplayAgent

        [loaded]    com.apple.BKAgentService

        [running]    com.apple.CloudPhotosConfiguration

        [running]    com.apple.CodeSigningHelper

        [running]    com.apple.DataDetectorsDynamicData

        [loaded]    com.apple.DictionaryServiceHelper

        [loaded]    com.apple.FCiCloudPrefUpdater

        [loaded]    com.apple.IASUtilities.IASCloudConfigHelper

        [running]    com.apple.InputMethodKit.TextReplacementService

        [loaded]    com.apple.Localization.SetDefaultsService

        [loaded]    com.apple.MailServiceAgent

        [running]    com.apple.PerformanceAnalysis.animationperfd

        [loaded]    com.apple.SpeechRecognitionCore.brokerd

        [running]    com.apple.ViewBridgeAuxiliary

        [loaded]    com.apple.accounts.dom

        [loaded]    com.apple.appkit.xpc.sandboxedServiceRunner

        [running]    com.apple.authd

        [loaded]    com.apple.cmio.registerassistantservice

        [loaded]    com.apple.facebook.xpc

        [running]    com.apple.geod

        [loaded]    com.apple.hiservices-xpcservice

        [loaded]    com.apple.iBooksX-SecureUserDefaults

        [running]    com.apple.iCloudHelper

        [running]    com.apple.iTunesHelper.85472

        [running]    com.apple.imdpersistence.IMDPersistenceAgent

        [loaded]    com.apple.iokit.IOServiceAuthorizeAgent

        [loaded]    com.apple.iokit.ioserviceauthorized

        [loaded]    com.apple.linkedin.xpc

        [running]    com.apple.mdworker.shared.00000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.02000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.06000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.07000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.08000000-0000-0000-0000-000000000000

        [loaded]    com.apple.messages.BuddyPictureService

        [loaded]    com.apple.sbd

        [loaded]    com.apple.security.XPCKeychainSandboxCheck

        [loaded]    com.apple.security.XPCTimeStampingService

        [loaded]    com.apple.security.agent.login.00000000-0000-0000-0000-0000000186A7

        [loaded]    com.apple.security.authhost.00000000-0000-0000-0000-0000000186A7

        [loaded]    com.apple.systemadministration.writeconfig

        [running]    com.apple.systempreferences.67552

        [loaded]    com.apple.tencentweibo.xpc

        [loaded]    com.apple.tonelibraryd

        [loaded]    com.apple.twitter.xpc

        [loaded]    com.apple.weibo.xpc

        [running]    com.apple.xpc.launchd.oneshot.0x10000001.AppleSpell

        [running]    com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck

        [running]    com.excalibur.Excalibur.49312

        [running]    com.google.Chrome.51552

        [running]    com.google.android.mtpagent.86752

        [running]    com.native-instruments.NIHardwareService.88032

        [running]    com.viber.osx.74912

     

    Internet Plug-ins: (What does this mean?)

        o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

        OVSHelper: Version: 1.1 [Click for support]

        Default Browser: Version: 601 - SDK 10.11

        AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]

        FlashPlayer-10.6: Version: 20.0.0.267 - SDK 10.6 [Click for support]

        DivX Web Player: Version: 3.5.0.5 - SDK 10.10 [Click for support]

        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 20.0.0.267 - SDK 10.6 [Click for support]

        googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

        SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version

     

    User internet Plug-ins: (What does this mean?)

        BlueStacks Install Detector: Version: Unknown

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

        WebEx64: Version: 1.0 - SDK 10.10 [Click for support]

     

    Safari Extensions: (What does this mean?)

        Searchme  Adware! [Click to remove]

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        Java  [Click for support]

        Native Instruments USB Audio  [Click for support]

        Paragon NTFS for Mac ® OS X  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

            91%    Google Chrome Helper(12)

            27%    Google Chrome

            11%    kernel_task

             4%    WindowServer

             2%    launchd

     

    Top Processes by Memory: (What does this mean?)

        1.26 GB    Google Chrome Helper(12)

        791 MB    kernel_task

        385 MB    mdworker(16)

        205 MB    Google Chrome

        197 MB    Viber

     

    Virtual Memory Information: (What does this mean?)

        3.21 GB    Free RAM

        4.79 GB    Used RAM (2.56 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Dec 29, 2015, 10:18:18 PM    Self test - passed

     

  • by pinkstones,

    pinkstones pinkstones Dec 29, 2015 10:12 AM in response to Surajss
    Level 5 (4,209 points)
    Safari
    Dec 29, 2015 10:12 AM in response to Surajss

    You have adware on your hard drive.  Please download and run Malwarebytes Anti-Malware for Mac to remove it, following any and all instructions the programs prompts you.

  • by tlgbella,

    tlgbella tlgbella Jan 6, 2016 7:32 AM in response to mkgr
    Level 1 (4 points)
    Jan 6, 2016 7:32 AM in response to mkgr

    I initially ignored replies that discussed Mac Mail as part of the problem because I don't use Mac Mail. However, after reading through the entire thread, I found there were so many replies that discussed Mail that it would't hurt to try the suggested fixes. Deleting the logs in Mail fixed my problem.

  • by mattwjeff,

    mattwjeff mattwjeff Jan 8, 2016 6:59 AM in response to mkgr
    Level 1 (0 points)
    Jan 8, 2016 6:59 AM in response to mkgr

    EtreCheck version: 2.6.6 (226)

    Report generated 08/01/2016, 14:53

    Runtime 3:54

    Download EtreCheck from http://etrecheck.com

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        iMac (27-inch, Late 2013)

        [Click for Technical Specifications]

        [Click for User Guide]

        iMac - model: iMac14,2

        1 3.2 GHz Intel Core i5 CPU: 4-core

        8 GB RAM Upgradeable

        [Click for upgrade instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 0/DIMM1

                Empty  

            BANK 1/DIMM1

                Empty  

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

    Video Information: (What does this mean?)

        NVIDIA GeForce GT 755M - VRAM: 1024 MB

            iMac 2560 x 1440

     

    System Software: (What does this mean?)

        OS X El Capitan 10.11.2 (15C50) - Time since boot: about 5 days

     

    Disk Information: (What does this mean?)

        APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 999.35 GB (615.14 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: (What does this mean?)

        Seagate  Expansion Desk 2 TB

            EFI (disk1s1) <not mounted> : 210 MB

            Seagate Drive MJ (disk1s2) /Volumes/Seagate Drive MJ : 2.00 TB (1.57 TB free)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. MacBook Air SuperDrive

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Library/Extensions

        [loaded]    com.seagate.driver.PowSecDriverCore (5.2.7 - SDK 10.4) [Click for support]

        [loaded]    com.sophos.kext.sav (9.4.50 - SDK 10.9) [Click for support]

        [loaded]    com.sophos.nke.swi (9.4.50 - SDK 10.9) [Click for support]

     

            /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 - SDK 10.4) [Click for support]

        [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 - SDK 10.5) [Click for support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.7 - SDK 10.4) [Click for support]

     

            /System/Library/Extensions

        [not loaded]    com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]

     

    System Launch Agents: (What does this mean?)

        [killed]    com.apple.AssetCacheLocatorService.plist

        [killed]    com.apple.CallHistoryPluginHelper.plist

        [killed]    com.apple.CallHistorySyncHelper.plist

        [killed]    com.apple.FolderActionsDispatcher.plist

        [killed]    com.apple.SafariPlugInUpdateNotifier.plist

        [killed]    com.apple.cdpd.plist

        [killed]    com.apple.cloudphotosd.plist

        [killed]    com.apple.cmfsyncagent.plist

        [killed]    com.apple.followupd.plist

        [killed]    com.apple.gamed.plist

        [killed]    com.apple.icloud.fmfd.plist

        [killed]    com.apple.photolibraryd.plist

        [killed]    com.apple.scopedbookmarkagent.xpc.plist

        [killed]    com.apple.telephonyutilities.callservicesd.plist

        14 processes killed due to insufficient RAM

     

    System Launch Daemons: (What does this mean?)

        [killed]    com.apple.AssetCacheLocatorService.plist

        [killed]    com.apple.periodic-monthly.plist

        [killed]    com.apple.tccd.system.plist

        [killed]    com.apple.wdhelper.plist

        4 processes killed due to insufficient RAM

     

    Launch Agents: (What does this mean?)

        [running]    com.sophos.uiserver.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.microsoft.autoupdate.helpertool.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.microsoft.office.licensingV2.helper.plist [Click for support]

        [running]    com.seagate.TBDecorator.plist [Click for support]

        [running]    com.sophos.common.servicemanager.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [running]    com.amazon.music.plist [Click for support]

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.seagate.dashboard.plist [Click for support]

     

    User Login Items: (What does this mean?)

        MyDriveConnect    Application  (/Applications/MyDriveConnect.app)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        Canon IJ Network Scanner Selector2    Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

        LivedriveCore    UNKNOWN Hidden (missing value)

        Microsoft Outlook    Application  (~/.Trash/Microsoft Office 2011/Microsoft Outlook.app)

     

    Other Apps: (What does this mean?)

        [running]    com.apple.xpc.launchd.oneshot.0x10000002.Google Chrome

        [running]    com.apple.xpc.launchd.oneshot.0x10000005.Microsoft Excel

        [running]    com.apple.xpc.launchd.oneshot.0x10000006.Microsoft Word

        [running]    com.apple.xpc.launchd.oneshot.0x10000009.Microsoft AU Daemon

        [running]    com.apple.xpc.launchd.oneshot.0x1000000c.EtreCheck

        [running]    com.getdropbox.dropbox.48032

        [running]    com.microsoft.Outlook.49632

        [loaded]    com.microsoft.autoupdate.fba.19552

        [running]    com.sophos.autoupdate

        [running]    com.sophos.configuration

        [running]    com.sophos.intercheck

        [running]    com.sophos.notification

        [running]    com.sophos.scan

        [running]    com.sophos.sxld

        [running]    com.sophos.webd

        [running]    com.tomtom.mytomtomsa.118432

        [running]    jp.co.Canon.bj.scan.network.scannerselector2.92512

     

    Internet Plug-ins: (What does this mean?)

        FlashPlayer-10.6: Version: 20.0.0.267 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 20.0.0.267 - SDK 10.6 [Click for support]

        EPPEX Plugin: Version: 3.0.5.0 [Click for support]

        Default Browser: Version: 601 - SDK 10.11

        SharePointBrowserPlugin: Version: 14.5.7 - SDK 10.6 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]

     

    User internet Plug-ins: (What does this mean?)

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

        Picasa: Version: 1.0 - SDK 10.6 [Click for support]

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        Seagate Dashboard for Mac OSX  [Click for support]

     

    Time Machine: (What does this mean?)

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB Disk used: 384.20 GB

        Destinations:

            Untitled [Local]

            Total size: 2.00 TB

            Total number of backups: 32

            Oldest backup: 14/10/2014, 14:27

            Last backup: 08/01/2016, 14:32

            Size of backup disk: Adequate

                Backup size 2.00 TB > (Disk used 384.20 GB X 3)

     

    Top Processes by CPU: (What does this mean?)

           100%    com.apple.WebKit.Plugin.64

             2%    WindowServer

             1%    kernel_task

             0%    fontd

             0%    InterCheck

     

    Top Processes by Memory: (What does this mean?)

        928 MB    kernel_task

        442 MB    softwareupdated

        254 MB    mdworker(14)

        221 MB    SophosScanD

        213 MB    Safari

     

    Virtual Memory Information: (What does this mean?)

        1.61 GB    Free RAM

        6.39 GB    Used RAM (2.76 GB Cached)

        60 MB    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Jan 8, 2016, 10:29:00 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-01-08-102900_[r edacted].cpu_resource.diag [Click for details]

  • by HannelorefromFL,

    HannelorefromFL HannelorefromFL Jan 12, 2016 5:36 AM in response to Jeraldo6005
    Level 1 (0 points)
    Jan 12, 2016 5:36 AM in response to Jeraldo6005

    Thank you.  I just moved the zip files to trash and I am hoping it will help.  But I am having problems w the calendar after update to 10.11.2.  I reinstalled the original version of the calendar, just to be able to have one that works.  But tnot very well. 

  • by Surajss,

    Surajss Surajss Jan 12, 2016 6:15 AM in response to pinkstones
    Level 1 (0 points)
    Jan 12, 2016 6:15 AM in response to pinkstones

    Actually it solved the malware issue but the Wifi issue was pertinent. When i dug deeper into the issue, it seemed to be an issue with the El Capitan OS's power management issue where it was shutting down the wifi. So i used the Shift+Control+option+power at the same time and reset the system management controller and now the issue is solved.

  • by styleny,

    styleny styleny Jan 16, 2016 11:44 AM in response to Kenylady
    Level 1 (0 points)
    Jan 16, 2016 11:44 AM in response to Kenylady

    Thank you very much for posting this:) My mac was tremendously slow after installing El Capitan. I followed your instructions and it worked 100%. Problem solved!

  • by rcezar,

    rcezar rcezar Jan 18, 2016 11:48 PM in response to mkgr
    Level 1 (0 points)
    Jan 18, 2016 11:48 PM in response to mkgr

    so after so much drama, I have finally decided to say goodbye to El Capitan once and for all. I saved everything on time machine and deleted the bloody thing, installed a fresh yosemite from usb. It was a big mistake upgrading from Yosemite in first place. My iMac 27" feels great again without el capitan, not going back. 2 last months were a nightmare.

  • by ginafromhopewell junction,

    ginafromhopewell junction ginafromhopewell junction Jan 19, 2016 3:08 AM in response to rcezar
    Level 1 (0 points)
    Jan 19, 2016 3:08 AM in response to rcezar

    I Had no idea that it was possible to go back to previous versions. Now that upgrades are free we are too free to upgrade thinking this upgrade is gonna be better. But using a 6 year old iMac it was probably not a good idea.

  • by rcezar,

    rcezar rcezar Jan 19, 2016 10:54 AM in response to ginafromhopewell junction
    Level 1 (0 points)
    Jan 19, 2016 10:54 AM in response to ginafromhopewell junction

    hi Gina you can!!!! just google how to install fresh Yosemite from usb. It is a very easy process Im not an expert and got it right and going. I now have a working and super fast imac again!!!

     

    remember to backup everything in an external hard drive first, i use time machine so can get everything back, including my itunes libraries, as for example, when you plug your iphone in this new system there wont be anything in the libraries, so u need to rescue it from the time machine ... this is just one thing among others to consider. It took me 3 full days to get everything back in my folders etc...its a painful process but worth it at the end.

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