RxChand
Level 1 (0 points)

Q: Compressor not finding cluster.

I'm running Compressor 4.1.1 on OSX 10.9.5 exporting from FCPX 10.1

Everything was working fine but then when I went to export today Compressor told me that it couldn't find my cluster.

I've uninstalled and reinstalled and can't find the answer to this problem. Can anyone help me?

Many Thanks if you can.

Below is the error message

Screenshot 2016-01-06 22.18.03.png

Compressor, OS X Mavericks (10.9.5)

Posted on Jan 6, 2016 10:28 PM

Close
RxChand

Q: Compressor not finding cluster.

  • All replies
  • Helpful answers

  • by Russ H,

    Russ H Russ H Jan 7, 2016 4:36 AM in response to RxChand
    Level 7 (21,880 points)
    Quicktime
    Jan 7, 2016 4:36 AM in response to RxChand

    With Compressor closed, go to your Home library/Application Support/Compressor. Open the Compressor folder and drag the Settings folder to your Desktop so you won't lose them. Drag the Compressor folder to the Trash. When you launch Compressor, it will rebuild the folder. Try processing the job again.

     

    Russ