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Helpful answers
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Jan 5, 2016 2:39 PM in response to Redders65by jeffd55,Hello Redders65,
Thank you for using Apple Support Communities.
I see that you want to reduce the size of a video from iTunes to play on your iPad. The following article provides information on converting a video for iPads.
Convert a video for iPad or Apple TV
- Open iTunes.
- Select the video that you want to convert.
- Mac: From the menu bar at the top of your computer screen, choose File > Create New Version > Create iPad or Apple TV Version.
Windows: Hold down the Control and B keys on your keyboard to open the iTunes menu bar, then choose File > Create New Version > Create iPad or Apple TV Version. Learn more about menus in iTunes for Windows.
If your videos won‘t sync to iPhone, iPad, or iPod from iTunes
Regards
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Jan 7, 2016 12:44 AM in response to jeffd55by Redders65,I followed your advice.However, when I got to "create new version" under file tab, the options are greyed out.
Any ideas?
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Jan 9, 2016 11:47 AM in response to Redders65by jeffd55,Hi Redders65,
At this point you might be better served by using another one of Apple's support resources with other tools to see what might be going on - https://getsupport.apple.com/GetproductgroupList.action.
Cheers
