goye

Q: "Disk Not Ejected Properly" error after EL Capitan goes to sleep and wakes up again.

Hi, community.

 

On public launch day, I upgraded my Macs (Mid 2010 MacBook Pro 15", Mid 2012 MacBook Peo 15", Late 2011 MacBook Air and a Mid 2010 Mac Pro) to OS X El Capitan. In general terms, the upgrade process went smooth.

 

But, I've been presenting an annoying problem:

 

Each time any of my computers go to sleep, if they have an external hard drive connected to an external USB Hub (unpowered), they present a "Disk Not Ejected Properly" error after they wake up again.

 

I didn't have any of these issues with Lion, Mountain Lion, Mavericks nor Yosemite! Only now, when I upgraded to El Capitan, things are getting annoying.

 

Does any one else present the same issues and, do you have a solution to this problem.

 

Thanks for reading.

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 2, 2015 9:38 PM

Close

Q: "Disk Not Ejected Properly" error after EL Capitan goes to sleep and wakes up again.

  • All replies
  • Helpful answers

first Previous Page 4 of 14 last Next
  • by Acumowchek,

    Acumowchek Acumowchek Dec 11, 2015 7:56 AM in response to David Cowling
    Level 1 (5 points)
    Dec 11, 2015 7:56 AM in response to David Cowling

    No joy after update.
    I still get a dozen notifications after I wake from sleep.

    At least the drive is mounted when I get in.

    Since this is my Time Machine backup, I'd REALLY rather not wipe the HD, and start from scratch.

  • by David Cowling,

    David Cowling David Cowling Dec 12, 2015 2:08 AM in response to Acumowchek
    Level 1 (20 points)
    Dec 12, 2015 2:08 AM in response to Acumowchek

    OK - looks like I spoke too soon. Shorter periods of sleep during the day seem to be OK, but when the machine wakes from overnight sleep the 'disk not ejected properly' notification is there and the external drive needs to be power-cycled to get it back up.

  • by David Cowling,

    David Cowling David Cowling Dec 14, 2015 8:47 AM in response to David Cowling
    Level 1 (20 points)
    Dec 14, 2015 8:47 AM in response to David Cowling

    As an update to my last post, my 1TB Seagate Expansion drive is no longer disconnecting during sleep. This includes overnight and an 8-hour period when I had come out of my user account and left the machine at the login screen. In each case I had left the machine to enter sleep on its own.

     

    I'll update with any more dropouts. Fingers crossed...

  • by David Cowling,

    David Cowling David Cowling Dec 14, 2015 10:19 AM in response to David Cowling
    Level 1 (20 points)
    Dec 14, 2015 10:19 AM in response to David Cowling

    And of course it's just dropped out. Here's what Console says:

     

    Dec 14 18:03:40 David-Cowlings-iMac kernel[0]: disk1s2: media is not present.

    Dec 14 18:03:40 --- last message repeated 33 times ---

    Dec 14 18:03:40 David-Cowlings-iMac kernel[0]: jnl: disk1s2: do_jnl_io: strategy err 0x6

    Dec 14 18:03:40 David-Cowlings-iMac kernel[0]: jnl: disk1s2: write_journal_header: error writing the journal header!

    Dec 14 18:03:40 David-Cowlings-iMac kernel[0]: disk1s2: media is not present.

    Dec 14 18:03:40 --- last message repeated 48 times ---

    Dec 14 18:03:40 David-Cowlings-iMac kernel[0]: hfs: unmount initiated on Time Machine on device disk1s2

    Dec 14 18:03:40 David-Cowlings-iMac kernel[0]: jnl: disk1s2: close: journal is invalid.  aborting outstanding transactions

  • by Edcontente,

    Edcontente Edcontente Dec 20, 2015 3:34 AM in response to goye
    Level 1 (0 points)
    Dec 20, 2015 3:34 AM in response to goye

    Having the same problem here with my 3 TB porsche design Lacie drive. Having errors every time my MBPR (late2013) goes to sleep. Didn't have this before EL freaking Captain. The disk is connected through a usb 3.0. Just reseted the SMC and PRAM to see how it goes but as I can tell from the posts, i'll have no success.

     

    Come on Apple, fix this!

  • by rboko,

    rboko rboko Dec 24, 2015 2:18 PM in response to rboko
    Level 1 (5 points)
    Mac OS X
    Dec 24, 2015 2:18 PM in response to rboko

    It's ba-a-a-a-ck. I was not getting the disk eject error message for a few months after resetting SMC. But now it's back. Hard to believe we're up to 10.11.2 and this is still not fixed.

  • by nealt2,

    nealt2 nealt2 Dec 24, 2015 4:14 PM in response to goye
    Level 1 (20 points)
    Desktops
    Dec 24, 2015 4:14 PM in response to goye

    I have had this problem with my MacPro 3,1 and external SATA drives. Telling the computer never to go to sleep fixed the problem. Monitor can still go to sleep. I switched the drives to FW800 and the problem went away. I believe the problem is in the chipset that the vendors use in the external drives. So Apple probably cannot fix it. Since this problem does not occur on PCs good luck getting a chipset fix.

  • by rboko,

    rboko rboko Dec 24, 2015 6:35 PM in response to nealt2
    Level 1 (5 points)
    Mac OS X
    Dec 24, 2015 6:35 PM in response to nealt2

    Except for one thing. I've been using Macs since 1984 (not kidding, I had the 1st Mac sold in Rochester, NY). And more recently, have been using the same external drives (I keep 3 sets going at all times, that is how important it is to my work) for several years. I never had any problem whatsoever until El Capitan. So I don't think it's a Mac vs. PC  or a disk vendor problem. Apparently lots of other users have had the same problem - since El Capitan. Same drives, same routine, no problem until El Capitan. The scientific method identifies one variable.

  • by nealt2,

    nealt2 nealt2 Dec 24, 2015 7:23 PM in response to rboko
    Level 1 (20 points)
    Desktops
    Dec 24, 2015 7:23 PM in response to rboko

    I'm also in Rochester, NY.

  • by nealt2,

    nealt2 nealt2 Dec 24, 2015 7:30 PM in response to nealt2
    Level 1 (20 points)
    Desktops
    Dec 24, 2015 7:30 PM in response to nealt2

    I've had the problem since Mavericks. I have OWC externals. They could not come up with a solution.

  • by Alan1938,

    Alan1938 Alan1938 Dec 31, 2015 7:13 AM in response to goye
    Level 1 (4 points)
    Dec 31, 2015 7:13 AM in response to goye

    I too have had the Issues and only from the day I up graded to El Capitan  having read and reasearched all I could find and having spoken to Apple Support my conclusions were:

    Disconnect all USB connections -This removed the error

    Direct connect the external hard drives (I have 4)- No Error

    Reconnect the Original error Drive 4  via my powered Used HUB (Targus Powered)- Fault reappeared

    Re connect Direct - Error Removed

    Checked the Power to the Hub -Ok but still an issue

    Researched for an High Quality 7 Port Powered hub -Purchased a HooToo (highly recommended on Amazon)

    Hub Arrived Today  plugged in all works OK

    Reset the Energy Saving to Default settings -All still OK

    Carried out several Restarts  and Sleeps  all OK

     

    I still think this is down to elcapitan, and think it is over sensitive to loaded /current drawing USB ports , I can see we all have all had a similar concern  and it may not be right for all , it did cost me £30 but I would be happy to have paid that given the hours spent getting to this stage

     

    I tried several variations of connections after this to make sure it is not just a fluke but to be honest it has been an instant fix, I hope this helps.

     

    Alan

  • by rboko,

    rboko rboko Dec 31, 2015 8:32 AM in response to Alan1938
    Level 1 (5 points)
    Mac OS X
    Dec 31, 2015 8:32 AM in response to Alan1938

    Alan - Good luck to you. Thanks for the details.

     

    I've haven't used a hub, hard drives were always plugged in directly. Three different drives that I rotate. Two different manufacturers. All purchases within two years. Never had a problem until El Capitan. Resetting SMC worked for a while, had to do it again. All fingers point to El Capitan.

  • by JNewHome,Helpful

    JNewHome JNewHome Jan 7, 2016 4:25 AM in response to rboko
    Level 1 (9 points)
    Jan 7, 2016 4:25 AM in response to rboko

    For me it's El Capitan too, because starting from my external 10.10.5 Backup does not show any problems... Unfortunately I changed too many files since the Update so I don't want to roll back to 10.10.

     

    I found a utility app that works for me:

    Downloaded the app "Mountain" and set it to "unmount drives before sleep" - this works. All external drives are unmounted automatically before the system goes to sleep and mounted after it wakes up again.

     

    Additional information: The version of Mountain in the appstore is an older one that does not offer the above mentioned option. You need to update it to the latest one (for free) that is not sold in the appstore any more or purchase the new version directly from the companies website (which is in my opionion only fair as Apple does not deserve any share of the money for not implementing this function...)

  • by Roger100c,

    Roger100c Roger100c Jan 24, 2016 4:48 AM in response to JNewHome
    Level 1 (0 points)
    Jan 24, 2016 4:48 AM in response to JNewHome

    Many thanks, JNewHome,  I had the same problem with upgrading to El Capitan on my MacPro 3.1 using a Sonnet PCIe USB-3 board. Even with 10.11.3 the problem of not reconnecting USB devices after awakening is present (get the message "not ejected properly etc").

     

    I went to the German developer website appgineers.de and downloaded the latest version of Mountain. You get 30 minutes (yes 30 minutes!) to test it before you have to purchase but testing it worked straight away.

     

    Installing the Mountain App (£4.95) and ticking the "unmount volumes before sleep" means that when the system wants to go to sleep, Mountain wakes up and dismounts the USB drive (my Time Machine). When the Mac wakes again, El Capitan remounts the USB drive in the normal manner and everything is happy, without any intervention on my behalf.

     

    That was £4.95 well spent!

  • by Vidar Nordbø,

    Vidar Nordbø Vidar Nordbø Jan 27, 2016 6:08 AM in response to Roger100c
    Level 1 (0 points)
    Publishing
    Jan 27, 2016 6:08 AM in response to Roger100c

    me too! All works fine with the Mountain on board

first Previous Page 4 of 14 last Next