propertyofparkdale
Level 1 (7 points)

Q: Unable to connect to server to accept new icloud terms and conditions

Is anyone else haveing this issue? On my iPhone and iPad after upgrading to iOS7 I am being asked to aggree to new iCloud terms and conditions, but when I select 'View Terms' to sign it returns an error: 'Unable to connect to server.'

 

Until i can get this working I am unable to use any iCloud services on both devices. Server overloaded? Anyone else?

iPad, iOS 7

Posted on Sep 18, 2013 3:49 PM

by rd47,Solvedanswer
rd47 rd47
Level 2 (250 points)
A:

Found the solution in another thread.

 

Basically, I had to download the 'Find My Friends' app, log in to my iCloud account and accept the Terms and Conditions in the app (which loaded with no problems). After doing this, all iCloud functions were restored.

Posted on Sep 18, 2013 5:47 PM

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Q: Unable to connect to server to accept new icloud terms and conditions

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  • by Matty725,

    Matty725 Matty725 Sep 18, 2014 4:34 PM in response to Matty725
    Level 1 (10 points)
    Sep 18, 2014 4:34 PM in response to Matty725

    I solved by logging into icloud via Find My iPhone

  • by mrbailey86,

    mrbailey86 mrbailey86 Sep 18, 2014 4:50 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 18, 2014 4:50 PM in response to propertyofparkdale

    This did not work for me. It turned out to be the Time Zone settings on my icloud account. go to www.icloud.com in a web browser and log in. Then select "icloud settings" in the upper right corner under your name and change the Time Zone to the correct one when the settings load. This worked for me. I then went back to my iPhone and logged in just fine. Hope this works for anyone else.

  • by mrbailey86,

    mrbailey86 mrbailey86 Sep 18, 2014 5:03 PM in response to Jorael
    Level 1 (0 points)
    Sep 18, 2014 5:03 PM in response to Jorael

    If the "Find My Friends" trick doesn't work, log into your icloud account on the website (www.icloud.com) and go to your settings and check the Time Zone. Mine was set to PST but I'm currently in Dallas, so maybe that was throwing it off. After I changed it to CST, saved the setting, and then went back to iCloud on my iPhone, it worked!

  • by Flowerchld1,

    Flowerchld1 Flowerchld1 Sep 18, 2014 7:23 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 18, 2014 7:23 PM in response to propertyofparkdale

    Find My Friends didn't work for me. So I finally found the fix (for me anyway). I logged out of iCloud, restarted and then logged back in. As soon as I logged in the terms and conditions popped up and voila!

  • by pappachoppers,

    pappachoppers pappachoppers Sep 21, 2014 5:20 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 21, 2014 5:20 PM in response to propertyofparkdale

    Go to Settings > General > Reset > Reset all settings

     

    I then got a prompt to enter the password for my AppleID and then a prompt for accepting the terms and conditions.


    Log in on your wi-fy

     

    You will have to re set up your photo stream, but this is the only way if you do not have an Iphone or iPad 2 ora above.

  • by eajiiii,

    eajiiii eajiiii Dec 23, 2014 1:45 PM in response to DJS316
    Level 1 (0 points)
    Dec 23, 2014 1:45 PM in response to DJS316

    So, location services was failing to connect to server on my phone plus a few related problems. After trying to solve it myself, looking things up and also seeing this post. I ended up calling apple support 1800-694-7466 ( for iPhones) They looked into it for a sec. and went over a few steps that may work for ya. he said that it might be my actual cellular data connection even though i had wifi. i didn't have a bad cell connection either but he advised me to turn on airplane mode for a min then back on and try it again immediately after it finds LTE or 3G. It only worked when I went through iCloud menu and it finally loaded the rest of my options for location services from there.(which is where my problem stated in the first place) Seems to work fine now. good luck. BTW calling apple actually helped me evaluate the problem and I give em props. TY apple!

  • by imalezon22,

    imalezon22 imalezon22 Jan 24, 2015 12:16 AM in response to propertyofparkdale
    Level 1 (0 points)
    Jan 24, 2015 12:16 AM in response to propertyofparkdale

    how about i dont know my icloud accoun?

  • by hakarii,

    hakarii hakarii Mar 7, 2015 11:54 AM in response to propertyofparkdale
    Level 1 (0 points)
    Mar 7, 2015 11:54 AM in response to propertyofparkdale

    for those who are on iOS 7 and can't download "find my friends" just open facetime and and it'll ask you to accept the new terms and conditions by clicking "ok" it'll redirect you to the icloud page and you will be able to accept the terms and remove the iCloud if you want

  • by hakarii,

    hakarii hakarii Mar 7, 2015 11:56 AM in response to imalezon22
    Level 1 (0 points)
    Mar 7, 2015 11:56 AM in response to imalezon22

    open facetime and and it'll ask you to accept the new terms and conditions by clicking "ok" it'll redirect you to the icloud page and you will be able to accept the terms and if you want to remove the iCloud without password look at  this video: https://www.youtube.com/watch?v=-zW21pt3UWg

  • by Deanowhu,

    Deanowhu Deanowhu Jan 7, 2016 2:26 PM in response to propertyofparkdale
    Level 1 (0 points)
    Jan 7, 2016 2:26 PM in response to propertyofparkdale

    I found the best way to sort this, and the only way that worked for me, is to reset the network settings.

     

    Go to Settings -> General -> Reset -> Reset Network Settings

     

    Once restarted you will need to re-select your WiFi SSID and re-enter your WiFi password.

     

    You can now go back to iCloud in Settings and agree to the terms and conditions and then sign in to iCloud.

     

    Hope this works for everyone else!

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