HT201328: How to unlock your iPhone for use with another carrier

Learn about How to unlock your iPhone for use with another carrier
jayrajohio
Level 1 (0 points)

Q: I want unlock my iphone 6

I want to unlock my iphone 6 & stay with existing carrier. Do I need to back up my phone if I don't want to change carrier.

Who would be better help , Apple store or ATT store.

iPad 2 Wi-Fi, iOS 7.1

Posted on Jan 8, 2016 9:34 AM

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jayrajohio

Q: I want unlock my iphone 6

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  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 Jan 8, 2016 12:33 PM in response to jayrajohio
    Level 9 (57,365 points)
    iPhone
    Jan 8, 2016 12:33 PM in response to jayrajohio

    You will need to contact the carrier the device is locked to and request the unlock. As an AT&T customer, you can use their online request form to see if you qualify. If you do and they approve it, you will receive an email with directions on what to do. You will end up restoring the device to factory, then you can restore your backup after that, so yes, make sure you have created a fresh backup.  https://www.att.com/deviceunlock/#/

  • by tonefox,Helpful

    tonefox tonefox Jan 8, 2016 12:26 PM in response to jayrajohio
    Level 6 (9,271 points)
    Jan 8, 2016 12:26 PM in response to jayrajohio

    Regarding backup, you should have your phone backed up at all times, not just for specific activities. You never know when yor phone is going to be stolen, drowned, run over, suffer a software error from an angry deity...  how will you recover your important data from a mangled pile of electronics?