HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
Nandireya
Level 1 (0 points)

Q: Is anyone else having problems with making purchases?

i can't buy anything from the stores or make any in-app purchases.  The last time I updated apps it took most of the day, and several restarts, to get them to complete.

 

I have reset the device many times and have logged out and back into my iTunes account several times but this has made no difference.

iPad mini Wi-Fi + Cellular (MM), iOS 7.0.6

Posted on Jan 8, 2016 3:16 AM

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Nandireya

Q: Is anyone else having problems with making purchases?

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 8, 2016 6:31 AM in response to Nandireya
    Level 10 (133,984 points)
    iTunes
    Jan 8, 2016 6:31 AM in response to Nandireya

    What happens when you try to buy something from the store, if you are getting an error message then what does it say ?

  • by Nandireya,

    Nandireya Nandireya Jan 8, 2016 12:45 PM in response to King_Penguin
    Level 1 (0 points)
    Jan 8, 2016 12:45 PM in response to King_Penguin

    Nothing happens.  I don't get any error messages, it just doesn't connect.  Same with in-app purchases. The in-game stores don't load.  Last time I had app updates it was pretty much the same, it took all day, and many restarts, to get them to complete.  With those I did get an '[app name] cannot be purchased at this time, try again later', even though they were updates and not purchases.

  • by Nandireya,

    Nandireya Nandireya Jan 22, 2016 1:54 AM in response to Nandireya
    Level 1 (0 points)
    Jan 22, 2016 1:54 AM in response to Nandireya

    As I have recieved no assistance with this problem whatsoever I'm responding to myself to see if it triggers anything.

     

    i was having problems with my iPad mini.  The Internet connection had been iffy on it for a while regardless of which network I hooked in to, forcing me to reset it around 10 to 15 times a day just to check my mail or the web, so I bought a new one.  The internet's working good now...but I STILL can't make any in-app purchases in the majority of my games.  There are two that work...the two that don't connect to Game Centre.  I'm thinking it might be the troublemaker.  I've logged in and out of it numerous times, again having to reset the iPad every time to get it to log in, and tried  playing the games while logged out (which they didn't like).  Anyone got any ideas on how to get it sorted?  I'm getting extremely annoyed both with the device and the lack of support!