capAPP
Level 1 (5 points)

Q: El Capitan - printer fails with 'filter failed'

Hey you Apple-Maniacs out there,

 

finally i got a reason to ask our mighty community for support/help but the reason is very unpleasant for me...

 

Since the last OS update from Yosemite to El Capitan my printer is not working, it's been still recognized but it fails everytime with the same error.

 

I am talking about an Epson AcuLaser M1400 connected via USB to my Air and sadly the printer is working with a Windows Laptop, so the issue has to be on the Mac .

 

performed TS:

> I already downloaded the newest drivers from Apple and Epson: no sucess

> tried to delete and add the printer several times and even restarted my mac

> changed toner

> doesn't matter what kind of data type/document/apps are used

 

So any advices or even solutions?

 

Thanks a lot!

 

 

Screen Shot 2015-10-03 at 17.52.44.png

 

Screen Shot 2015-10-03 at 17.50.23.pngScreen Shot 2015-10-03 at 17.54.13.png

MacBook Air, OS X El Capitan (10.11)

Posted on Oct 3, 2015 9:14 AM

by capAPP,Solvedanswer
capAPP capAPP
Level 1 (5 points)
A:

[SOLVED]


Dear fellows,

thank your for participating in this topic and to show workarounds but it's not necessary anymore:

 

Check this link:

http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/support/95 38

under "drivers" you can start downloading the new drivers.

Bildschirmfoto 2016-01-09 um 13.20.05.png

 

This driver seems to be not (correctly) certified but it's from Epson's page and it's working.

 

If you get a message that this driver "is not certified blabla" just open it this way:

 

1. After the message go to "settings"

2. then "security"

3. you should be under "general" and then allow to open it manually.

4. BOOM. Installations starts and it works.

Posted on Jan 9, 2016 4:32 AM

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Q: El Capitan - printer fails with 'filter failed'

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  • by tiitr3mm3l,

    tiitr3mm3l tiitr3mm3l Dec 18, 2015 1:26 AM in response to how_did_you_you_do_this
    Level 1 (0 points)
    Dec 18, 2015 1:26 AM in response to how_did_you_you_do_this

    Worked also for Epson AcuLaser MX14NF. Thanks a lot!

  • by randomf,

    randomf randomf Jan 5, 2016 11:36 AM in response to capAPP
    Level 1 (0 points)
    Jan 5, 2016 11:36 AM in response to capAPP

    Guys, I found El Capitan enabled drivers for CX17NF hidden on Epson site - CX17NF_WF_WebUp_Mac1011_20151030.zip

  • by _sabba_,

    _sabba_ _sabba_ Jan 7, 2016 12:11 PM in response to tiitr3mm3l
    Level 1 (0 points)
    Jan 7, 2016 12:11 PM in response to tiitr3mm3l

    Hi all.

    From today I got the same problem on an HP Printer 1610.

    I tried to re-install the printer (HW) and the HP drivers (ver. 3,1) without success.

    I also changed the USB cable with a new one (tested).

    Sometimes the error appears and the printer doesn't start printing pages.

    Not every time, not every printing.

    I've a new iMac with OS X El Capitan installed from origin, and at the beginning the problem "filter failed" did not appear.

    I suppose a problem rised after the last software upgrade.

    I checked the computer name, and it is present in "General Folder" of Printer Utility (System Preferences).

    Do you think a bug in S/O System Integrity Protection (SIP) too?

    Please help me.

    Thanks a lot

  • by _sabba_,

    _sabba_ _sabba_ Jan 7, 2016 12:32 PM in response to _sabba_
    Level 1 (0 points)
    Jan 7, 2016 12:32 PM in response to _sabba_

    Little addendum.

    If I close the error pop-up (sending information to Apple or not, doesn't matter), then I restart the print, the printer works fine.

    There is no need to delete the print job and to submit a new one.

    I'm becoming crazy...

  • by _sabba_,

    _sabba_ _sabba_ Jan 8, 2016 5:32 AM in response to _sabba_
    Level 1 (0 points)
    Jan 8, 2016 5:32 AM in response to _sabba_

    Hi all again.

    I did the entire procedure described on page 3 (disabling System Integrity Protection in Recovery Mode, then re-enabling SIP after clean installation on HP Drivers), bur never changed.

    The procedures does not apply to HP Printer, o seems to be so.

    Help help help please...

    The drivers provided by Apple are very old, dated Oct 13 2013 (version 3.1).

    No good!

    The Operating System had a lot of release upgrade/update, and the HP printer driver are still the same (obsolete).

    Why?????????

     

     

     

    P.S. no changes in HP Support Site too.....

  • by _sabba_,

    _sabba_ _sabba_ Jan 8, 2016 12:11 PM in response to _sabba_
    Level 1 (0 points)
    Jan 8, 2016 12:11 PM in response to _sabba_

    Sorry for the high number of posts, but I wish inform you that today I got a new HP Printer (Model Envy 5530), sold by Apple Store too.

    The drivers are dated December 2015, and the printer seems to work correctly.

    First I resetted the Printing System on MacOS, then I installed the HP Software (downloaded from HP Support Site), and at the end I connected the printer via USB cable (because the room is not fully covered by wireless network).

    The S/O recognized correctly the Printer, and a new HP Folder (containing all Utilities) appeared on Application Folder.

    I do think that there is a real mismatch between old HP Drivers and the new MacOS El Capitan.

    I hope that one (or both) of them (HP, Apple) will work to solve the bug.





  • by capAPP,Solvedanswer

    capAPP capAPP Jan 9, 2016 4:32 AM in response to capAPP
    Level 1 (5 points)
    Jan 9, 2016 4:32 AM in response to capAPP

    [SOLVED]


    Dear fellows,

    thank your for participating in this topic and to show workarounds but it's not necessary anymore:

     

    Check this link:

    http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/support/95 38

    under "drivers" you can start downloading the new drivers.

    Bildschirmfoto 2016-01-09 um 13.20.05.png

     

    This driver seems to be not (correctly) certified but it's from Epson's page and it's working.

     

    If you get a message that this driver "is not certified blabla" just open it this way:

     

    1. After the message go to "settings"

    2. then "security"

    3. you should be under "general" and then allow to open it manually.

    4. BOOM. Installations starts and it works.

  • by capAPP,

    capAPP capAPP Jan 9, 2016 4:35 AM in response to capAPP
    Level 1 (5 points)
    Jan 9, 2016 4:35 AM in response to capAPP

    [DOUBLE POST - DELETED]

  • by _sabba_,

    _sabba_ _sabba_ Jan 9, 2016 5:18 AM in response to capAPP
    Level 1 (0 points)
    Jan 9, 2016 5:18 AM in response to capAPP

    Thanks for your answer.

    Users of Epson Printer will do appreciate the solution, but the problem is not related to this kind of printers only.

    I hope that all other producers will develop similar solution (newest printer drivers).

     

     

  • by blacmount,

    blacmount blacmount Jan 26, 2016 8:43 AM in response to how_did_you_you_do_this
    Level 1 (0 points)
    Jan 26, 2016 8:43 AM in response to how_did_you_you_do_this

    Finally got my Aculaser CX17 working using a recent driver.

    You can found it here: http://www.epson.com.sg/epson_singapore/printers_and_all_in_ones/laser/product.p age?product_name=Epson_Aculaser_CX17NF#

    I uninstalled the printers I had, installed the driver, rebooted, installed the printer again, and that was it.

    Hope it helps anyone with the same prob.

    Greetings!

  • by dennisfromspringfield,

    dennisfromspringfield dennisfromspringfield Feb 5, 2016 6:54 AM in response to Franky-Ching
    Level 1 (0 points)
    Feb 5, 2016 6:54 AM in response to Franky-Ching

    I have the Epson Workforce 845 at two locations and have had the same filter failed problem since updating to El Capitan.  Until a new driver is released I found an easy work round is to open the printer window and pause and immediately restart the print job.  This solves the problem in virtually every case for the 645 model at least.

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