HT204169: Contact Apple for help with Apple ID account security
Learn about Contact Apple for help with Apple ID account security
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Helpful answers
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Jan 9, 2016 6:18 AM in response to LMariaJ2719by King_Penguin,If you have a verified rescue email address on your account (an additional/alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email address you will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : About your Apple ID email addresses - Apple Support