rmaseva

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Q: can't send or receive mms messages on iPhone 5 evenn with the APN settings

Can't send or receive mms messages on iPhone 5 to contacts without iPhone. APN is setup

Posted on Jan 7, 2016 9:41 PM

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Q: can't send or receive mms messages on iPhone 5 evenn with the APN settings

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by Nubz N.,

Nubz N. Jan 9, 2016 9:21 AM in response to rmaseva
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Jan 9, 2016 9:21 AM in response to rmaseva

Howdy rmaseva,

I don't have APN options on my iPhone so can't play with those. I gather you got the correct setting from your carrier. Are you able to send or receive other messages? Like iMessages?

From there please check out this article:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

Thank you for visiting Apple Support Communities.
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by rmaseva,

rmaseva Jan 9, 2016 9:46 AM in response to Nubz N.
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Jan 9, 2016 9:46 AM in response to Nubz N.

I can send or receive iMessages, and other text. Can also send MMS msg to people with iPhones with no problems, but I can't send to contacts without iPhones. Very weird. I tried whats on that article before but it didn't help. Thank you though for your help.
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by Nubz N.,

Nubz N. Jan 9, 2016 11:32 AM in response to rmaseva
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Jan 9, 2016 11:32 AM in response to rmaseva

Hi rmaseva,

Thanks for the update and the details. The only other thing I can think of is if the others changed from an iPhone to another type of phone as described in this article: Get help if you can’t receive text messages from an iPhone - Apple Support

It's worded as if "them" is "you", the one who changed phones and now no longer get SMS from an iPhone user, i.e. it would address an issue on their end.

Take care.
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