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Jan 11, 2016 6:14 AM in response to audreydedzby sterling r,Hi there Audreydedz,
It sounds like you are clicking a link to get to a redemption page but it's taking you instead to the iTunes Store page for the movie or show. You should be able to redeem that code using these instructions:
Redeem digital copies of DVDs or Blu-rays in iTunes
If that doesn't cut the mustard, can you elaborate on what you are trying to redeem, or accomplish? Thank you for using Apple Support Communities, let us know how that goes!
