Q: After installing 9.2 on iPad Air, stuck on two-factor authentication page. Tried to verify using text message, "cannot connect to ... After installing 9.2 on iPad Air, stuck on two-factor authentication page. Tried to verify using text message, "cannot connect to server". Can't to anything more. Staying o that page. "Next" doesn't work. more
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Helpful answers
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Jan 10, 2016 2:09 PM in response to Aix350by judysings,Hi Aix350,
If you are having trouble updating your iPad Air, try restarting the device. If you are unable to update over the air, you can use your computer to do it. The first steps are to confirm your wireless internet is working properly, and possibly turn off two-factor authentication until after the device is set up. Take a look at these resources:
Get help with over-the-air iOS updatesTwo-factor authentication for Apple ID
Take care,
