nicoleb02

Q: All of my Apple Music disappeared from my Mac, but it is all still on my iPhone. How do I get it back?

Last week I had to update some information with my profile because there was an issue with billing. Ever since then, none of my Apple music is on my Mac. But it is still on my iPhone. I would really like to have my music back on my computer!

MacBook Air (13-inch, Early 2014), OS X Yosemite (10.10.5), null

Posted on Dec 21, 2015 10:38 AM

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Q: All of my Apple Music disappeared from my Mac, but it is all still on my iPhone. How do I get it back?

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  • by Limnos,Apple recommended

    Limnos Limnos Dec 21, 2015 11:07 AM in response to nicoleb02
    Level 9 (54,321 points)
    Mac OS X
    Dec 21, 2015 11:07 AM in response to nicoleb02

    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss.  To use a device with a different setup you transfer the old library from a computer or a backup directly to the new setup, not the device to the library. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.

     

    Redownload or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - https://support.apple.com/en-us/HT201267 - "This feature works only for content bought from the iTunes Store." As of iOS9 no longer does apps which now must be re-downloaded directly from the Store.

     

    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991  Even this method may not fully recover what you had in the library originally. For example if in order to save space when syncing you had converted music files to a lower bitrate, or photos to a lower resolution, it is those lower quality files you will recover.

     

    If you subscribe to Apple Music, tracks which are not part of content your have purchased or uploaded cannot be transferred and have to be downloaded directly from iCloud.

  • by jabraham,Apple recommended

    jabraham jabraham Jan 10, 2016 8:12 PM in response to Limnos
    Level 1 (14 points)
    Servers Enterprise
    Jan 10, 2016 8:12 PM in response to Limnos

    Limnos wrote:

     

    If you subscribe to Apple Music, tracks which are not part of content your have purchased or uploaded cannot be transferred and have to be downloaded directly from iCloud.

    Great idea.  How to do it?  Looks like iTunes -> Preferences -> iCloud Music Library

    got turned off.  Turning it on and waiting a while seemed to help.