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Q: Panic report - Mac crashes

Hi, can anyone help me with this?

 

This is the report:

 

Mon Jun  1 18:11:54 2015

 

*** Panic Report ***

panic(cpu 1 caller 0xffffff802876bf28): "a freed zone element has been modified in zone kalloc.128: expected 0xdeadbeefdeadbeef but found 0xffffff80376def50, bits changed 0x2152416fe9c051bf, at offset 88 of 128 in element 0xffffff8033d3b300, cookies 0x3f00111421241c76 0x53521d1c0a356f3"@/SourceCache/xnu/xnu-2782.20.48/osfmk/kern/zalloc.c:496

Backtrace (CPU 1), Frame : Return Address

0xffffff80c25ba7c0 : 0xffffff802872bda1

0xffffff80c25ba840 : 0xffffff802876bf28

0xffffff80c25ba970 : 0xffffff8028c7e855

0xffffff80c25bbab0 : 0xffffff8028c7f603

0xffffff80c25bbae0 : 0xffffff7fa97e93a8

0xffffff80c25bbb20 : 0xffffff7fa97e8bca

0xffffff80c25bbb60 : 0xffffff8028d017cf

0xffffff80c25bbbc0 : 0xffffff8028cff0c3

0xffffff80c25bbd00 : 0xffffff80287e21e7

0xffffff80c25bbe10 : 0xffffff802873000c

0xffffff80c25bbe40 : 0xffffff80287149f3

0xffffff80c25bbe90 : 0xffffff802872531d

0xffffff80c25bbf10 : 0xffffff80288031ea

0xffffff80c25bbfb0 : 0xffffff8028835396

      Kernel Extensions in backtrace:

com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 fa97e2000->0xffffff7fa97f4fff

 

BSD process name corresponding to current thread: Safari

 

Mac OS version:

14D136

 

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000028400000

Kernel text base: 0xffffff8028600000

__HIB  text base: 0xffffff8028500000

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

 

System uptime in nanoseconds: 35560321869989

last loaded kext at 244212034304: com.apple.filesystems.msdosfs                1.10 (addr 0xffffff7faafd3000, size 69632)

last unloaded kext at 304744344534: com.apple.filesystems.msdosfs           1.10 (addr 0xffffff7faafd3000, size 61440)

loaded kexts:

  1. com.symantec.kext.SymAPComm         12.7.1f4
  2. com.symantec.kext.fw      5.3.1f4
  3. com.symantec.kext.ips      3.10.2f23
  4. com.symantec.kext.pf       5.7.1f4
  5. com.symantec.kext.internetSecurity    5.4f4
  6. com.apple.driver.AudioAUUC                1.70
  7. com.apple.filesystems.autofs                 3.0
  8. com.apple.driver.AppleHWSensor        1.9.5d0
  9. com.apple.iokit.IOBluetoothSerialManager               4.3.4f4
  10. com.apple.driver.AGPM    110.19.5
  11. com.apple.driver.AppleOSXWatchdog 1
  12. com.apple.driver.AppleMikeyHIDDriver                   124
  13. com.apple.driver.AppleHDA                  272.18
  14. com.apple.iokit.IOUserEthernet            1.0.1
  15. com.apple.driver.AppleMikeyDriver    272.18
  16. com.apple.driver.AppleLPC                   1.7.3
  17. com.apple.Dont_Steal_Mac_OS_X           7.0.0
  18. com.apple.driver.AppleHWAccess        1
  19. com.apple.driver.AppleHV                     1
  20. com.apple.driver.AppleIntelSlowAdaptiveClocking  4.0.0
  21. com.apple.driver.ACPI_SMC_PlatformPlugin             1.0.0
  22. com.apple.driver.AppleThunderboltIP                      2.0.2
  23. com.apple.driver.ApplePolicyControl   3.10.22
  24. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport                     4.3.4f4
  25. com.apple.driver.AppleUpstreamUserClient            3.6.1
  26. com.apple.driver.AppleIntelHD3000Graphics          10.0.0
  27. com.apple.driver.AppleIntelSNBGraphicsFB             10.0.0
  28. com.apple.driver.AppleSMCPDRC        1.0.0
  29. com.apple.driver.AppleSMCLMU          2.0.7d0
  30. com.apple.driver.AppleBacklight          170.7.4
  31. com.apple.driver.AppleMCCSControl   1.2.11
  32. com.apple.driver.SMCMotionSensor    3.0.4d1
  33. com.apple.driver.AppleUSBTCButtons 240.2
  34. com.apple.driver.AppleUSBTCKeyboard                   240.2
  35. com.apple.driver.AppleIRController     327.5
  36. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless                1.0.0d1
  37. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
  38. com.apple.BootCache       36
  39. com.apple.iokit.SCSITaskUserClient     3.7.5
  40. com.apple.driver.XsanFilter                  404
  41. com.apple.iokit.IOAHCIBlockStorage    2.7.1
  42. com.apple.driver.AppleUSBHub           705.4.2
  43. com.apple.driver.AirPort.Brcm4331    800.20.24
  44. com.apple.iokit.AppleBCM5701Ethernet                  10.1.3
  45. com.apple.driver.AppleAHCIPort          3.1.2
  46. com.apple.driver.AppleFWOHCI           5.5.2
  47. com.apple.driver.AppleSDXC                1.6.5
  48. com.apple.driver.AppleUSBEHCI          705.4.14
  49. com.apple.driver.AppleRTC                   2.0
  50. com.apple.driver.AppleSmartBatteryManager         161.0.0
  51. com.apple.driver.AppleACPIButtons    3.1
  52. com.apple.driver.AppleHPET                1.8
  53. com.apple.driver.AppleSMBIOS            2.1
  54. com.apple.driver.AppleACPIEC             3.1
  55. com.apple.driver.AppleAPIC                 1.7
  56. com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
  57. com.apple.nke.applicationfirewall        161
  58. com.apple.security.quarantine             3
  59. com.apple.security.TMSafetyNet          8
  60. com.apple.driver.AppleIntelCPUPowerManagement                    218.0.0
  61. com.apple.kext.triggers    1.0
  62. com.apple.iokit.IOSerialFamily              11
  63. com.apple.AppleGraphicsDeviceControl                    3.10.22
  64. com.apple.driver.DspFuncLib               272.18
  65. com.apple.kext.OSvKernDSPLib           1.15
  66. com.apple.iokit.IOSurface                      97.4
  67. com.apple.iokit.IOSlowAdaptiveClockingFamily        1.0.0
  68. com.apple.driver.IOPlatformPluginLegacy                1.0.0
  69. com.apple.iokit.IOFireWireIP                2.2.6
  70. com.apple.driver.AppleHDAController 272.18
  71. com.apple.iokit.IOHDAFamily                272.18
  72. com.apple.iokit.IOAudioFamily              203.3
  73. com.apple.vecLib.kext      1.2.0
  74. com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.4f4
  75. com.apple.iokit.IOBluetoothFamily       4.3.4f4
  76. com.apple.driver.AppleSMBusPCI        1.0.12d1
  77. com.apple.driver.IOPlatformPluginFamily                5.9.1d7
  78. com.apple.iokit.IOUSBUserClient          705.4.0
  79. com.apple.driver.AppleGraphicsControl                    3.10.22
  80. com.apple.driver.AppleBacklightExpert                    1.1.0
  81. com.apple.iokit.IONDRVSupport           2.4.1
  82. com.apple.driver.AppleSMBusController                  1.0.13d1
  83. com.apple.iokit.IOGraphicsFamily         2.4.1
  84. com.apple.driver.AppleSMC                  3.1.9
  85. com.apple.driver.AppleUSBMultitouch                      245.2
  86. com.apple.iokit.IOUSBHIDDriver          705.4.0
  87. com.apple.driver.AppleUSBMergeNub                      705.4.0
  88. com.apple.driver.AppleUSBComposite 705.4.9
  89. com.apple.iokit.IOSCSIMultimediaCommandsDevice                    3.7.5
  90. com.apple.iokit.IOBDStorageFamily      1.7
  91. com.apple.iokit.IODVDStorageFamily   1.7.1
  92. com.apple.iokit.IOCDStorageFamily      1.7.1
  93. com.apple.driver.AppleThunderboltDPInAdapter   4.0.6
  94. com.apple.driver.AppleThunderboltDPAdapterFamily                 4.0.6
  95. com.apple.driver.AppleThunderboltPCIDownAdapter                 2.0.2
  96. com.apple.iokit.IOAHCISerialATAPI      2.6.1
  97. com.apple.iokit.IOSCSIArchitectureModelFamily      3.7.5
  98. com.apple.driver.AppleThunderboltNHI                   3.1.7
  99. com.apple.iokit.IOThunderboltFamily  4.2.2
  100. com.apple.iokit.IO80211Family            730.60
  101. com.apple.iokit.IOEthernetAVBController                 1.0.3b3
  102. com.apple.driver.mDNSOffloadUserClient                1.0.1b8
  103. com.apple.iokit.IONetworkingFamily    3.2
  104. com.apple.iokit.IOAHCIFamily               2.7.5
  105. com.apple.iokit.IOFireWireFamily         4.5.6
  106. com.apple.iokit.IOUSBFamily                 720.4.4
  107. com.apple.driver.AppleEFINVRAM       2.0
  108. com.apple.driver.AppleEFIRuntime     2.0
  109. com.apple.iokit.IOHIDFamily                 2.0.0
  110. com.apple.iokit.IOSMBusFamily            1.1
  111. com.apple.security.sandbox                  300.0
  112. com.apple.kext.AppleMatch                  1.0.0d1
  113. com.apple.driver.AppleKeyStore          2
  114. com.apple.driver.AppleMobileFileIntegrity               1.0.5
  115. com.apple.driver.AppleCredentialManager              1.0
  116. com.apple.driver.DiskImages                396
  117. com.apple.iokit.IOStorageFamily           2.0
  118. com.apple.iokit.IOReportFamily            31
  119. com.apple.driver.AppleFDEKeyStore   28.30
  120. com.apple.driver.AppleACPIPlatform  3.1
  121. com.apple.iokit.IOPCIFamily                  2.9
  122. com.apple.iokit.IOACPIFamily               1.4
  123. com.apple.kec.Libm          1
  124. com.apple.kec.pthread     1
  125. com.apple.kec.corecrypto 1.0

Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: KINGSTON SV300S37A240G, 240,06 GB

Serial ATA Device: MATSHITADVD-R   UJ-8A8

USB Device: Hub

USB Device: IR Receiver

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jun 29, 2015 3:34 AM

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Q: Panic report - Mac crashes

  • All replies
  • Helpful answers

  • by BobHarris,Apple recommended

    BobHarris BobHarris Jun 29, 2015 6:28 AM in response to pallemanden
    Level 6 (19,662 points)
    Mac OS X
    Jun 29, 2015 6:28 AM in response to pallemanden

    0xdeadbeefdeadbeef but found 0xffffff80376def50

    0xdeadbeefdeadbeef is a bit pattern the operating system often writes into RAM that had been used and then given back to the kernel to detect if the kernel code in question forgets it gave the RAM back and continues to use it.  It is also written before and after RAM allocations to see if kernel code writes past the end of the allocation.

     

    My best guess, you have a 3rd party kernel extension that either A) wrote into RAM that it told the operating system it was no longer using, or B) it has a broken pointer and wrote to random kernel memory, or C) it was trying to be clever and snoop on the code in another kernel extension trying to influence that code's behavior.

     

    These are you most likely suspects:

    1. com.symantec.kext.SymAPComm         12.7.1f4
    2. com.symantec.kext.fw      5.3.1f4
    3. com.symantec.kext.ips      3.10.2f23
    4. com.symantec.kext.pf       5.7.1f4
    5. com.symantec.kext.internetSecurity    5.4f4

    Besides, you do NOT need 3rd party anti-malware products.  The Mac includes its own

     

    How does Mac OS X protect me?

     

    <http://www.thesafemac.com/mmg-builtin/>

  • by Eric Root,Apple recommended

    Eric Root Eric Root Jun 29, 2015 9:22 AM in response to pallemanden
    Level 9 (73,966 points)
    iTunes
    Jun 29, 2015 9:22 AM in response to pallemanden
  • by PaoloT.,

    PaoloT. PaoloT. Jan 11, 2016 2:53 AM in response to pallemanden
    Level 1 (5 points)
    iWork
    Jan 11, 2016 2:53 AM in response to pallemanden

    I have the same, recurring problem. Many times, when the display connected to my Mac mini (Mid-2011) goes to sleep, I have a kernel panic.

    I was careful to remove all outdated kext, but this keeps returning. According to Apple's own diagnostic (power on-D), my hardware is fine.

    Is there any way to find what the AppleIntelHD3000Graphics extension is interacting with?

     

    Paolo

  • by BobHarris,

    BobHarris BobHarris Jan 11, 2016 6:05 AM in response to PaoloT.
    Level 6 (19,662 points)
    Mac OS X
    Jan 11, 2016 6:05 AM in response to PaoloT.

    PaoloT. wrote:

     

    I have the same, recurring problem. Many times, when the display connected to my Mac mini (Mid-2011) goes to sleep, I have a kernel panic.

    I was careful to remove all outdated kext, but this keeps returning. According to Apple's own diagnostic (power on-D), my hardware is fine.

    Is there any way to find what the AppleIntelHD3000Graphics extension is interacting with?

     

    Paolo

    Please start your own "New" thread (see the "New" button at the top of this page).  Mixing multiple problems in the same thread gets confusing for the people trying to help, and for the people needing help.

     

    Besides, this thread was marked "Solved" so fewer people are going to even look at it.  You are better starting a "New" thread.

     

    Post at least 1 of the panic reports (2 or 3 would be better, but not 100's).

    Kernel Panic reports

    <http://support.apple.com/kb/ht2546>

    <https://support.apple.com/en-us/HT201753>

     

    You might also post the EtreCheck output, which will give us configuration information about your system

    <https://discussions.apple.com/docs/DOC-6174>

  • by PaoloT.,

    PaoloT. PaoloT. Jan 12, 2016 2:39 AM in response to BobHarris
    Level 1 (5 points)
    iWork
    Jan 12, 2016 2:39 AM in response to BobHarris

    Thanx, Bob, very precious hints. EtreCheck is a great discovery for me!

     

    Best,

    Paolo