JMG114

Q: Apple Music/iTunes Replacing My Album Artwork

Hi. This might have been the case for a while, or maybe I'm just noticing it now that I'm trying Apple Music. In any event, I've noticed that my album artwork on my iPhone has been changing to images that I have never picked. I'm pretty meticulous about my album artwork, and I know what's correct for my albums. Is there a way to prevent this from happening and for my own album artwork to remain the way it is? Thanks.

iPhone 6, iOS 8, 8.0.2

Posted on Jun 30, 2015 11:27 AM

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Q: Apple Music/iTunes Replacing My Album Artwork

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  • by Spotnik,

    Spotnik Spotnik Aug 12, 2015 8:12 AM in response to Missfab76
    Level 1 (0 points)
    Aug 12, 2015 8:12 AM in response to Missfab76

    Just another instance of "We know better!" corporate arrogance. How can Apple NOT know that we've been customizing our iTunes libraries all these years? And what makes them think we have unlimited free time to fix all of the problems they create in the proces? I don't mind having new features, but please let us decide when and how to incorporate them into our existing workflow!

  • by gobbsk,

    gobbsk gobbsk Aug 30, 2015 6:11 AM in response to Spotnik
    Level 1 (0 points)
    Aug 30, 2015 6:11 AM in response to Spotnik

    My solution when Apple Music replaces your album artwork by something else:

     

    1. Sync your music in iTunes with Apple iCloud Library with correct artwork visible in iTunes. In My music of Apple Music (e.g. iPhone), you will see wrong artwork which is the assumption here.

    2. Delete artwork in iTunes for that particular album (multiple items) which was synced to Apple Music with wrong artwork. You should see no artwork for the album in iTunes now.

    3. Now update again the whole Apple iCloud Library (should last seconds) through iTunes. Wrong artwork remains in My Music of Apple Music.

    4. Now add again correct artwork in iTunes for particular album (multiple items)

    5. Now sync again the whole Apple iCloud Library (should last seconds) through iTunes. After syncing, you should see shortly correct artwork in My Music of Apple Music which you wanted to have..

     

    Worked twice for me.

  • by Meedeeocre,

    Meedeeocre Meedeeocre Sep 17, 2015 12:45 PM in response to gobbsk
    Level 1 (0 points)
    Sep 17, 2015 12:45 PM in response to gobbsk

    This is the best solution I have read thus far.

     

    It works with artist, song, and album title info as well.

     

    Thanks!!

  • by juanrodrigueza,

    juanrodrigueza juanrodrigueza Sep 25, 2015 6:57 AM in response to JMG114
    Level 1 (0 points)
    Sep 25, 2015 6:57 AM in response to JMG114

    I have the same problem too! It's not cool, and Apple needs to fix it! I'm so frustrated!

  • by David Burden1,

    David Burden1 David Burden1 Oct 5, 2015 7:39 PM in response to JMG114
    Level 1 (5 points)
    Oct 5, 2015 7:39 PM in response to JMG114

    Same here - so many album covers replaced. Led Zeppelin is now Dread Zeppelin, random songs won't upload, I can't erase my phone music library and start again, the music refuses to disappear from music app (I've synced with my laptop iTunes which is empty, and should wipe everything but no, the physical songs remain, icloud library & apple music set to OFF)  - utter shambles. Not going to keep using Apple Music unless they sort all of this crap out.

  • by notjustdad,

    notjustdad notjustdad Oct 7, 2015 10:18 PM in response to JMG114
    Level 1 (0 points)
    Oct 7, 2015 10:18 PM in response to JMG114

    Just subscribed to Apple Music having pondered doing it for some time now... at first I thought it was pretty cool that my entire iTunes Library from my Mac now appeared to be on my iPad.

     

    But its like I've lent my albums to my dis-organised brother and he's returned them in the wrong sleeves AND put greasy finger-marks all over the vinyl!

     

    Be Bop Deluxe: 'Axe Victim' has 'Air Age Anthology' sleeve; 'Modern Music' has 'Futurist Manifesto' sleeve; 'Tramcar to Tomorrow' has 'Axe Victim' sleeve! Worse than these, the original, debut 'Bad Company' album has the '10 from 6' sleeve artwork!! The trend here is that the replacements are from hits collections?

     

    You will note I'm only on the B's... I haven't ventured further. So-far my library on the Mac is fine and all in order.

     

    This is the wrong thread to list everything that's wrong but just wanted add my voice to the concern shown here. At the moment I'm already (after three days) thinking of un-subscribing. Love iTunes (or what it used to be) but not sure I need Apple Music.

     

    The solution from gobbsk above sounds good but life's too short to be having to do that!

  • by Phil M2,

    Phil M2 Phil M2 Oct 10, 2015 9:45 AM in response to JMG114
    Level 1 (115 points)
    Oct 10, 2015 9:45 AM in response to JMG114

    I jumped on Apple Music as soon as it launched and had similar problems from the beginning. Since I wanted to be able to download music to my devices (just the way I can with Spotify) I had to enable iCloud Library. That messed up my iTunes library on the Mac and screwed things up on my iOS devices, too. I called Apple and at that point, the best they could do was to help me restore my system to a few days before I had enabled iCloud Library.

     

    That took care of the worst problems, but I *still* have issues cropping up with my iTunes library (missing cover art, wrong cover art, iTunes freezing up for no apparent reason when it never did before, etc.). I just fix it when I encounter it but I did not extend the Apple Music trial period. Spotify works better for me because it leaves my iTunes library alone. If I had the option of using Apple Music as a standalone app, I'd do it because it does seem to have a better selection of music than Spotify.

  • by Meedeeocre,

    Meedeeocre Meedeeocre Oct 11, 2015 2:14 PM in response to Meedeeocre
    Level 1 (0 points)
    Oct 11, 2015 2:14 PM in response to Meedeeocre

    Once I updated my iPod to the latest version, 9.0.2 all my album artwork issues returned. The artwork is correct in iTunes but not on my iPod. No matter how many times I try to edit the artwork it just will not stay correct.

  • by flixnpix,

    flixnpix flixnpix Oct 15, 2015 11:26 AM in response to Kabuscus
    Level 1 (0 points)
    Oct 15, 2015 11:26 AM in response to Kabuscus

    NOT SO! After trying (and canceling) Apple Music, most of the 5,000+ songs in my iTunes library have had incorrect artwork replaced on my iMac and my Windows laptop. The only device that's not messed up is my iPod Touch, which is fine because it was plugged into my car the entire time I had the Apple Music trial. Now I'm afraid to sync my iPod to my computers because they have the wrong artwork.

  • by flixnpix,

    flixnpix flixnpix Oct 15, 2015 11:35 AM in response to Kabuscus
    Level 1 (0 points)
    Oct 15, 2015 11:35 AM in response to Kabuscus

    NOT SO! After the free trial (and subsequent cancellation) of Apple music, most of the 5,000+ songs in my iTunes library had the artwork replaced with incorrect art - on my iMac and Windows laptop. The only device unaffected is my iPod Touch - only because it was plugged into my car the entire time of the Apple Music trial. Now I'm afraid to sync it in case it "updates" the bogus artwork. Nice job, Apple! Forcing us to do things "the Apple way" is why some of us use you products begrudgingly.

  • by flixnpix,

    flixnpix flixnpix Oct 15, 2015 11:37 AM in response to Kabuscus
    Level 1 (0 points)
    Oct 15, 2015 11:37 AM in response to Kabuscus

    NOT SO! After the free trial (and subsequent cancellation) of Apple music, most of the 5,000+ songs in my iTunes library had the artwork replaced with incorrect art - on my iMac and Windows laptop. The only device unaffected is my iPod Touch - only because it was plugged into my car the entire time of the Apple Music trial. Now I'm afraid to sync it in case it "updates" the bogus artwork. Nice job, Apple! Forcing us to do things "the Apple way" is why some of us use you products begrudgingly.

  • by flixnpix,

    flixnpix flixnpix Oct 15, 2015 11:40 AM in response to Kabuscus
    Level 1 (0 points)
    Oct 15, 2015 11:40 AM in response to Kabuscus

    NOT SO! After the free trial (and subsequent cancellation) of Apple music, most of the 5,000+ songs in my iTunes library had the artwork replaced with incorrect art - on my iMac and Windows laptop. The only device unaffected is my iPod Touch - only because it was plugged into my car the entire time of the Apple Music trial. Now I'm afraid to sync it in case it "updates" the bogus artwork. Nice job, Apple! Forcing us to do things "the Apple way" is why some of us use you products begrudgingly.

  • by javokhetfield,

    javokhetfield javokhetfield Oct 19, 2015 8:26 PM in response to flixnpix
    Level 1 (0 points)
    Oct 19, 2015 8:26 PM in response to flixnpix

    Hello guys. First post.

     

    I have also been having problems with Apple music and my covers. The recent udpate of Itunes was getting"stuck" while updating the iCloud library. Here's what I did:

    1.Completely uninstall itunes ( I used REVO uninstaller for Win7) and restart

    2. Installed the Previous version of Itunes (The one from july)

    3. I was able to edit my covers without updating the library. Whenever it would stop changing i would restart windows and voila!

     

    Hope it works out for you. Cheers!

  • by Jan@Mac,

    Jan@Mac Jan@Mac Jan 11, 2016 3:16 AM in response to javokhetfield
    Level 1 (10 points)
    Jan 11, 2016 3:16 AM in response to javokhetfield

    I turned Apple iCloud library on this weekend and was shocked to see what happened with the art work, especially of compilations. I am surprised that the issue is still not solved.

  • by Vgreco1389,

    Vgreco1389 Vgreco1389 Jan 22, 2016 9:16 AM in response to Stnst
    Level 1 (0 points)
    Jan 22, 2016 9:16 AM in response to Stnst

    Do you know if I disable icloud music if it will also de-synch any albums that I've stored on my device from Apple Music? I believe so, right?

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