Ollyhicks

Q: My mac is really slow all of a sudden

I Have a MacBook Pro late 2011, Intel i7 processor 2.7GHz, 16gb RAM.

all of a sudden it's started going really slow and I mean really slow, it takes 30 mins to start up then takes forever to do anything else.

ive tried resetting PRAM and SMC but doesn't help and I've only taken up 38gb of the 750gb hard drive is there anything I can do?

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Jan 11, 2016 8:09 AM

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Q: My mac is really slow all of a sudden

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  • by BobHarris,

    BobHarris BobHarris Jan 11, 2016 8:27 AM in response to Ollyhicks
    Level 6 (19,432 points)
    Mac OS X
    Jan 11, 2016 8:27 AM in response to Ollyhicks

    Please post the EtreCheck output

    <https://discussions.apple.com/docs/DOC-6174>

     

    Run Applications -> Utilities -> Activity Monitor and see if there are any processes consuming excessive CPU, Disk I/O, or Network I/O

     

    Look at Applications -> Utilities -> Console and see if there are any log entries that are starting, dying, starting, dying, starting, dying, etc...  This kind of activity generally does not show up in Activity Monitor nor EtreCheck output, but it can consume a lot of system resources.

  • by Eau Rouge,

    Eau Rouge Eau Rouge Jan 11, 2016 8:33 AM in response to Ollyhicks
    Level 4 (2,913 points)
    Mac App Store
    Jan 11, 2016 8:33 AM in response to Ollyhicks

    do you have third party apps that are set to start at log in.

  • by Ollyhicks,

    Ollyhicks Ollyhicks Jan 11, 2016 8:35 AM in response to BobHarris
    Level 1 (0 points)
    Jan 11, 2016 8:35 AM in response to BobHarris

    WWhich utility? There's 4 of them

  • by Ollyhicks,

    Ollyhicks Ollyhicks Jan 11, 2016 8:36 AM in response to Eau Rouge
    Level 1 (0 points)
    Jan 11, 2016 8:36 AM in response to Eau Rouge

    No

  • by Eau Rouge,

    Eau Rouge Eau Rouge Jan 11, 2016 8:42 AM in response to Ollyhicks
    Level 4 (2,913 points)
    Mac App Store
    Jan 11, 2016 8:42 AM in response to Ollyhicks

    ok lets see that etrecheck report, as asked for by bob.

  • by Ollyhicks,

    Ollyhicks Ollyhicks Jan 11, 2016 8:46 AM in response to Eau Rouge
    Level 1 (0 points)
    Jan 11, 2016 8:46 AM in response to Eau Rouge

    OK just downloading it, computers pretty slow

  • by Ollyhicks,

    Ollyhicks Ollyhicks Jan 11, 2016 9:02 AM in response to Eau Rouge
    Level 1 (0 points)
    Jan 11, 2016 9:02 AM in response to Eau Rouge

    How do I post the results?

  • by pinkstones,

    pinkstones pinkstones Jan 11, 2016 9:22 AM in response to Ollyhicks
    Level 5 (4,209 points)
    Safari
    Jan 11, 2016 9:22 AM in response to Ollyhicks

    Ollyhicks wrote:

     

    How do I post the results?

     

    Copy the status report and then paste it here.

  • by Ollyhicks,

    Ollyhicks Ollyhicks Jan 11, 2016 9:29 AM in response to pinkstones
    Level 1 (0 points)
    Jan 11, 2016 9:29 AM in response to pinkstones

     

     

    Hardware Information: (What does this mean?) MacBook Pro (13-inch, Early 2011) [Click for Technical Specifications] [Click for User Guide] MacBook Pro - model: MacBookPro8,1 1 2.7 GHz Intel Core i7 CPU: 2-core 16 GB RAM Upgradeable [Click for upgrade instructions] BANK 0/DIMM0 8 GB DDR3 1333 MHz ok BANK 1/DIMM0 8 GB DDR3 1333 MHz ok Bluetooth: Old - Handoff/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n Battery: Health = Normal - Cycle count = 134 - SN = W012450W5D3BAVideo Information: (What does this mean?) Intel HD Graphics 3000 Color LCD 1280 x 800System Software: (What does this mean?) OS X El Capitan 10.11.2 (15C50) - Time since boot: less than an hourDisk Information: (What does this mean?) TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational) EFI (disk0s1) <not mounted> : 210 MB MAC (disk0s2) / : 548.30 GB (510.05 GB free) Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB Untitled (disk0s4) /Volumes/Untitled : 201.00 GB (162.21 GB free) MATSHITADVD-R UJ-8A8 ()USB Information: (What does this mean?) Apple Computer, Inc. IR Receiver Apple Inc. FaceTime HD Camera (Built-in) Apple Inc. Apple Internal Keyboard / Trackpad Apple Inc. BRCM2070 Hub Apple Inc. Bluetooth USB Host Controller Thunderbolt Information: (What does this mean?) Apple Inc. thunderbolt_busGatekeeper: (What does this mean?) Mac App Store and identified developersUser Launch Agents: (What does this mean?) [loaded] com.valvesoftware.steamclean.plist [Click for support]User Login Items: (What does this mean?) iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)Other Apps: (What does this mean?) [running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheckInternet Plug-ins: (What does this mean?) Default Browser: Version: 601 - SDK 10.11 QuickTime Plugin: Version: 7.7.33rd Party Preference Panes: (What does this mean?) NoneTime Machine: (What does this mean?) Time Machine not configured!Top Processes by CPU: (What does this mean?) 6% WindowServer 1% kernel_task 0% askpermissiondTop Processes by Memory: (What does this mean?) 772 MB kernel_task 115 MB mdworker(7) 98 MB com.apple.WebKit.WebContent 66 MB Safari 66 MB FinderVirtual Memory Information: (What does this mean?) 13.00 GB Free RAM 3.42 GB Used RAM (1.49 GB Cached) 0 B Swap Used Diagnostics Information: (What does this mean?) Jan 11, 2016, 04:16:57 PM Self test - passed Jan 10, 2016, 06:11:27 PM /Library/Logs/DiagnosticReports/System Preferences_2016-01-10-181127_[redacted].hang Jan 10, 2016, 09:23:37 AM /Library/Logs/DiagnosticReports/iTunes_2016-01-10-092337_[redacted].hang

  • by BobHarris,

    BobHarris BobHarris Jan 11, 2016 10:21 AM in response to Ollyhicks
    Level 6 (19,432 points)
    Mac OS X
    Jan 11, 2016 10:21 AM in response to Ollyhicks

    Try this from EtreCheck:

    Screen Shot 2016-01-11 at 11 Mon 1.15 PM.jpg

     

    Then Paste into a forum Reply.  It will look much better than the solid brick of output in your previous reply.

     

    WWhich utility? There's 4 of them

    You should have ONLY 1 "Applications -> Utilities -> Activity Monitor"

    You should have ONLY 1 "Applications -> Utilities -> Console"

     

    If you have multiple copies of these utilities there is something seriously wrong on your system.

     

    Or are you talking about EtreCheck?  Your reply is unclear about what you are talking about?

  • by Linc Davis,

    Linc Davis Linc Davis Jan 11, 2016 12:26 PM in response to Ollyhicks
    Level 10 (207,963 points)
    Applications
    Jan 11, 2016 12:26 PM in response to Ollyhicks

    The startup drive is failing, or there is some other internal hardware fault.

    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    Keeping your confidential data secure during hardware repair

    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

    *An SSD doesn't need to be zeroed.

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Jan 11, 2016 12:28 PM in response to Ollyhicks
    Level 5 (7,518 points)
    Mac OS X
    Jan 11, 2016 12:28 PM in response to Ollyhicks

    see this article and scroll down to turn OFF file vault and proceed as it recommends.

    if this does not remedy the issue you may turn it back on.

    Use FileVault to encrypt the startup disk on your Mac - Apple Support