charlesfromcorrales

Q: iCloud

I often get a popup  telling me iCloud cannot connect with this computer for Mail and Mail has a ~ beside the inbox.  Sometimes all goes away when I restart and sometimes it doesn't.  When this happens I still have access to all other sites on the internet so I guess the internet is working just fine.

 

Any clues??

 

Running a 2014 Mac Mini with elCapitan 10.11.2

Posted on Jan 12, 2016 3:34 AM

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Q: iCloud

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  • by braden85,

    braden85 braden85 Jan 13, 2016 9:34 AM in response to charlesfromcorrales
    Community Specialists
    Jan 13, 2016 9:34 AM in response to charlesfromcorrales

    Hey there charlesfromcorrales,

     

    I see that you are having some issues with iCloud Mail on your Mac. I have an article here for you with some suggestions for addressing this, and it can be found below:

    If you can't receive mail in the Mail app on your Mac

    Find the name of your iCloud account on the left side of the main Mail window. If your account name is dimmed and has a lightning-bolt symbol next to it, your account is offline. To take your account online, connect to the Internet, then choose Mailbox > Take All Accounts Online. If you still need help, use these steps:

    1. Choose Mail > Preferences.
    2. Click the Accounts tab.
    3. Select your iCloud account from the list of accounts.
    4. Click the Advanced tab and check your settings: 
         
      • Port: 993
      •  
      • Select Use SSL
      •  
      • Authentication: Password or Apple Token

    Get help using iCloud Mail - Apple Support

    https://support.apple.com/en-us/HT203528

     

    Take care, and thanks for visiting the Apple Support Communities.