abhimanya

Q: getting error code 2001 while restoring iPhone. actually it fell in water and displaying apple logo and iTunes and cable when connected to macbook air. plz help me to get through this. thank you

iPhone 4S, iOS 9.2

Posted on Jan 12, 2016 3:09 PM

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Q: getting error code 2001 while restoring iPhone. actually it fell in water and displaying apple logo and iTunes and cable when conn ... more

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  • Helpful answers

  • by AJ397,Apple recommended

    AJ397 AJ397 Jan 14, 2016 12:07 AM in response to abhimanya
    Level 5 (6,374 points)
    Accessibility
    Jan 14, 2016 12:07 AM in response to abhimanya

    Error 2001 is usually USB related. However, liquid damage is probably playing a large role in this case. Make a Genius Bar appointment or visit your local Apple Authorized Service Provider. -AJ

  • by ChitlinsCC,Helpful

    ChitlinsCC ChitlinsCC Jan 14, 2016 12:07 AM in response to abhimanya
    Level 6 (8,141 points)
    Notebooks
    Jan 14, 2016 12:07 AM in response to abhimanya

    you are very fortunate that the iPhone is not ruined

    Get help with iOS update and restore errors - Apple Support < find "2001" and choose it to jump to "USB connections"

  • by babowa,

    babowa babowa Jan 12, 2016 3:39 PM in response to abhimanya
    Level 7 (32,249 points)
    iPad
    Jan 12, 2016 3:39 PM in response to abhimanya

    It would be best that you do not attempt to use it (or turn it on). Water and electronics do not mix well; as suggested, a visit to the Genius Bar or Authorized Service Provider would be recommended. Are you covered by Applecare + ?

  • by abhimanya,

    abhimanya abhimanya Jan 14, 2016 12:06 AM in response to babowa
    Level 1 (1 points)
    Jan 14, 2016 12:06 AM in response to babowa

    nope, but its been only 8 months,that i've purchased iPhone4s...

    thank you for  kind rply  .

  • by babowa,

    babowa babowa Jan 14, 2016 8:07 AM in response to abhimanya
    Level 7 (32,249 points)
    iPad
    Jan 14, 2016 8:07 AM in response to abhimanya

    If you don't have the Applecare+, then it does not matter when you bought the phone as liquid damage is not covered.

  • by abhimanya,

    abhimanya abhimanya Jan 14, 2016 9:57 AM in response to babowa
    Level 1 (1 points)
    Jan 14, 2016 9:57 AM in response to babowa

    hmmmmm.

  • by babowa,

    babowa babowa Jan 14, 2016 10:22 AM in response to abhimanya
    Level 7 (32,249 points)
    iPad
    Jan 14, 2016 10:22 AM in response to abhimanya

    Here is part of the warranty terms (this is for US - I don't know where you live):

     

    This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or if any serial number has been removed or defaced from the Apple Product.

     

    IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.

    Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.

     

     

    from here:

     

    http://www.apple.com/legal/warranty/products/ios-warranty-document-us.html

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Jan 16, 2016 4:48 PM in response to abhimanya
    Level 5 (7,636 points)
    Jan 16, 2016 4:48 PM in response to abhimanya

    abhimanya wrote:

     

    hmmmmm.

     

    Why would you assume that accidental damage is covered under a warranty?  A warranty is a promise that the device will perform as designed and be free of any manufacturing defects.  What electronic (or even non-electronic) products have you purchased in the past that covered damage, without some form of additional coverage purchase?

  • by pkbaghel143,

    pkbaghel143 pkbaghel143 Aug 1, 2016 11:49 AM in response to abhimanya
    Level 1 (4 points)
    iPhone
    Aug 1, 2016 11:49 AM in response to abhimanya

    please provide me best solutions

  • by KiltedTim,

    KiltedTim KiltedTim Aug 1, 2016 11:54 AM in response to pkbaghel143
    Level 9 (56,361 points)
    Mac OS X
    Aug 1, 2016 11:54 AM in response to pkbaghel143

    Best solution for what? If your phone is liquid damaged, get an out of warranty replacement from Apple if the device is eligible, or buy a new phone.