s2975

Q: iPhone 5S bluetooth not working after iOS 9.2

Anyone else seeing bluetooth issues after upgrade to iOS 9.2 ? I cannot tether or use sync with car bluetooth.

I have iPhone 5S and bluetooth stopped woking after upgrade to iOS 9.2.

Please advise any remedies.

iPhone 5s, iOS 9.0.2, Bluetooth

Posted on Oct 18, 2015 6:22 PM

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Q: iPhone 5S bluetooth not working after iOS 9.2

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  • by TM123,

    TM123 TM123 Jan 12, 2016 11:48 AM in response to s2975
    Level 1 (0 points)
    Jan 12, 2016 11:48 AM in response to s2975

    I have the same problem, upgraded to 9.2 and now my iPhone 5S will not connect via bluetooth in my BMW 4 series. It worked fine for the past year before the upgrade. This is extremely frustrating as I use my hands free function for work on a daily basis - as so many others do. I've been an Apple guy since 1984 and am finally coming round to the idea that their attention to detail and customer service is woefully inadequate. It may force me to go Android. Come on Apple - get a fix out there immediately. I've tried all the recommended fixes - turning off siri, iCloud, renaming the device, etc. Nothing works. This is an unforgivable setback in the phone's functionality - to not be able to use bluetooth in the car. Unbelievable!

  • by gboy72,

    gboy72 gboy72 Jan 12, 2016 12:38 PM in response to TM123
    Level 1 (0 points)
    Jan 12, 2016 12:38 PM in response to TM123

    I'm just like you have been pro apple for a long time!

    I have wasted so much time in store and online trying to fix this problem. The simple answer is lots of phones worked fine before the update and now they don't!!  Apple just don't care it's as simple as that!

  • by NOYB111,

    NOYB111 NOYB111 Jan 12, 2016 12:46 PM in response to gboy72
    Level 1 (5 points)
    Jan 12, 2016 12:46 PM in response to gboy72

    I am an Apple fan and have had every iPhone except the 5. I have always updated my iOS as soon as it has come out. I have never had issues like I do with iOS 9.2. Its not just the bluetooth. I also have had my alarm not work MANY times, my phone reboot itself, my phone ask for a passcode instead of accepting my finger print because it thinks the phone was rebooted, and my iPad Air 2 sit and hang at the logo and not come on without repeated effort. Basically iOS 9.2 made both my iPhone 6s Plus and my iPad Air 2 extremely buggy. Again, I had had iPhones since the very first one and never had issues like this with any iOS. I can accept that maybe they need to work out some bugs, but what annoys me greatly is that I cannot down grade to a working iOS!

  • by TM123,

    TM123 TM123 Jan 14, 2016 1:15 PM in response to s2975
    Level 1 (0 points)
    Jan 14, 2016 1:15 PM in response to s2975

    I have the same problem, upgraded to 9.2 and now my iPhone 5S will not connect via bluetooth in my BMW 4 series. It worked fine for the past year before the upgrade. This is extremely frustrating as I use my hands free function for work on a daily basis - as so many others do. I've been an Apple guy since 1984 and am finally coming round to the idea that their attention to detail and customer service is woefully inadequate. It may force me to go Android. Come on Apple - get a fix out there immediately. I've tried all the recommended fixes - turning off siri, iCloud, renaming the device, etc. Nothing works. This is an unforgivable setback in the phone's functionality - to not be able to use bluetooth in the car. Unbelievable!

  • by TM123,

    TM123 TM123 Jan 14, 2016 1:18 PM in response to TM123
    Level 1 (0 points)
    Jan 14, 2016 1:18 PM in response to TM123

    After my bluetooth went out after upgrading to 9.2 I called Apple support and they told me to reset all network settings.

    Settings - General - Reset - Reset network settings...

    That did the trick! Bluetooth back up.

    Yes I have to re-log in to other wi-fi networks when I first get back on them but that only takes a few seconds.

    Point is the reset worked for me and now I'm back in good shape with bluetooth connection in my 2015 BMW 4 series.

    Hopes this fix helps other people.

    Still not cool that Apple hasn't fixed this problem but at least they gave me a solution...

  • by Telexx,

    Telexx Telexx Jan 14, 2016 1:44 PM in response to TM123
    Level 1 (10 points)
    Jan 14, 2016 1:44 PM in response to TM123

    Unfortunately, resetting all network settings is just a temporary fix. I did that, and the problems come back. Apple really needs to find a way to permanently fix this. My wife just upgraded to 9.2, and she ALSO has problems as well now.

  • by mdesignffm,

    mdesignffm mdesignffm Jan 20, 2016 11:42 AM in response to Telexx
    Level 2 (306 points)
    Notebooks
    Jan 20, 2016 11:42 AM in response to Telexx

    9.2.1 is here - and it does not cure this problem, still my BT remote connects fine to my iPhone 6 plus, but after does not trigger any actions.

     

    thank you, apple!

  • by tarakate,

    tarakate tarakate Jan 21, 2016 9:24 AM in response to Gus23J
    Level 1 (0 points)
    Jan 21, 2016 9:24 AM in response to Gus23J

    Same here. 2015 Kia Optima with an iPhone 6. I stream my music through my car and every time i press next on my steering wheel or on the radio itself it disconnects and refuses to see the device. If i disconnect the phone no noise will come out (music or videos) until I restart my phone. It will allow me to press next on the phone screen instead of using the car to control it.

    I told Apple about my problem - they reset all settings and it still happened. I went back - they wiped the phone completely and it still happened. I went back again - they replaced the phone and didn't restore the backup (thinking it could somehow be related to my files) and it still happened! They finally told me it had to be the car. I brought it to my local Kia dealership - they replaced the radio and it still happens! They told me to go to Verizon who basically told me that I just had to wait for new software.

    I have noticed that if I plug the phone in through USB instead of just streaming my music through Bluetooth and press next on the radio instead of the steering wheel it will let me press next a few times before disconnecting immediately like Bluetooth alone.

    This really needs to get fixed. The whole point of Bluetooth is to be safer by being hands-free! If my hand is on the phone to change the song then it's not hands-free at all!

  • by mdesignffm,

    mdesignffm mdesignffm Jan 21, 2016 11:34 AM in response to tarakate
    Level 2 (306 points)
    Notebooks
    Jan 21, 2016 11:34 AM in response to tarakate

    today, i actually learned that apple has changed their bluetooth protocol. so most likely our devices will never connect again.

  • by JA19525,

    JA19525 JA19525 Jan 21, 2016 11:46 AM in response to mdesignffm
    Level 1 (0 points)
    Jan 21, 2016 11:46 AM in response to mdesignffm

    I also heard the same thing.  Someone told me that Apple jumped right into a new industry accepted protocol before the rest of the world was ready.  My phone still works via bluetooth as long as I leave Siri turned off.  My GMC dealer told me that there is a service bulletin out that states that it's an Apple issue, not a GM issue.

  • by KJ49,

    KJ49 KJ49 Jan 21, 2016 9:22 PM in response to JA19525
    Level 1 (0 points)
    Jan 21, 2016 9:22 PM in response to JA19525

    Same here on my '15 Silverado.  After going back to 9.1 and no issues I tried the 9.2.1 and its still broken.  Goes to iphone music after phone calls and HFP prompts no matter what what mode it was in  Turning off Siri and restarting the phone and it all works - except for Siri of course.  Annoying..

  • by tarakate,

    tarakate tarakate Jan 22, 2016 4:10 AM in response to KJ49
    Level 1 (0 points)
    Jan 22, 2016 4:10 AM in response to KJ49

    I Tried turning off Siri and it still doesn't work. Same with turning off the hand-off feature.

  • by Ygrit,

    Ygrit Ygrit Jan 22, 2016 6:07 AM in response to JoeyP_UK
    Level 1 (0 points)
    Jan 22, 2016 6:07 AM in response to JoeyP_UK

    I had been having Bluetooth issues since upgrading to iOS 9.2 on my iPhone 6 - it would connect with my brand new Mercedes Van, shutting off music while attempting to make calls, but the calls did not actually come through (which annoyed me and the people I was attempting to call). I did as JoeyP_UK suggested and managed to get my iPhone working again. Life saver.

  • by KJ49,

    KJ49 KJ49 Jan 22, 2016 8:26 AM in response to tarakate
    Level 1 (0 points)
    Jan 22, 2016 8:26 AM in response to tarakate

    I had to reboot the phone after shutting off Siri for it to work. 

  • by chazcron,

    chazcron chazcron Jan 26, 2016 7:14 PM in response to KJ49
    Level 1 (20 points)
    Jan 26, 2016 7:14 PM in response to KJ49

    Well, I've read  on some forum that somebody downloaded IOS 9.3 beta-2 and said that it does fix the Bluetooth issue. Can someone here maybe try that and see if it works for them?

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