Q: I recently updated to windows 10, and now I cannot install itunes. I have a samsung ultrabook, Intel Core i5, it used to work fine ... I recently updated to windows 10, and now I cannot install itunes. I have a samsung ultrabook, Intel Core i5, it used to work fine with itunes in windows 8. I have enough space on my harddrive. please help - how do I get itunes to work? more
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Jan 14, 2016 1:53 PM in response to charle123by norm123,Hello Charle123,
I understand that you are having an issue with installing iTunes on your Windows 10 computer. Let's see if we can figure out what is going on.
Now depending on the error you get with installing, I would recommend checking out the article below. It will go into a common troubleshooting steps like ensuring that the OS is up to date. You might also need to disable any security software that may be preventing iTunes from installing.
If you can‘t install or update iTunes for Windows
https://support.apple.com/en-us/HT201668
Take care
