HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes
Felicity2
Level 1 (21 points)

Q: I am trying to make a purchase on iTunes with a gift card but it is not allowing me to because it wants to use my credit/debit card which I know have no funds in. My iTunes account has $30 on it but won't work as wants to use credit card.

My itunes account will not let me use my $30 credit which is loaded on. It wants to use my credit card which I've previously used but which now has been cancelled. I've gone into manage my account and tried to find where to de select credit card but there is no 'none' button. I now can't purchase from itunes.

MacBook Pro, iOS 7.0.4

Posted on Nov 15, 2013 7:21 PM

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Felicity2

Q: I am trying to make a purchase on iTunes with a gift card but it is not allowing me to because it wants to use my credit/debit car ... more

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  • by applesuxxass,

    applesuxxass applesuxxass May 15, 2015 7:14 PM in response to Felicity2
    Level 1 (0 points)
    May 15, 2015 7:14 PM in response to Felicity2

    I'm starting to think this is Apple purposely making it difficult for its customers to redeem a balance so it can it can book more revenue. Stealing without "stealing."

  • by Former RayFromWayUpNorth,

    Former RayFromWayUpNorth Former RayFromWayUpNorth Nov 26, 2015 8:37 PM in response to Felicity2
    Level 3 (680 points)
    Nov 26, 2015 8:37 PM in response to Felicity2

    I am having a similar issue. I have $21.00 credit on my account, and have purchased music and IOS apps using iTunes gift cards for a long time. What I did long time ago was to change the credit card numbers to zeros, except for the last 4 digits because I don't need my credit card number on my account. That worked fine until yesterday when I installed a new Apple TV, and decided to rent a movie for $0.99 and got a notice that indicated that before renting the movie I had to update my billing information at the iTunes Store using my computer. The only choice I had was to only use a credit card, which I did in order to rent the movie.

     

    What I am going to do next is to remove my credit card number from the iTunes Store, and if I am not allowed to purchase music and videos using iTunes gift cards, then I will take my business somewhere else.  And yes, I understand that Apple is not really billing my credit card, and using it as a collateral, but I just don't want to use my credit card, nor do I want its numbers at my account.

  • by kmac445,

    kmac445 kmac445 Jan 14, 2016 6:34 PM in response to hginn
    Level 1 (0 points)
    Jan 14, 2016 6:34 PM in response to hginn

    The itunes store website stinks for making purchases!  I got a $50 gift card and it showed up in my balance but defaulted to my credit card as well. The advice above -- to "reset" your account info -- worked.  But to make future purchases, you have to re-enter you credit card.  Silly.  Why make spendin' our money so hard, Apple?  Geesh.  I shouldn't have to fiddle around for 20 minutes, then google for an answer for another 10 minutes to figure out how to use a gift card.

  • by erv2,

    erv2 erv2 Jun 2, 2016 9:34 AM in response to Lewis Angeles
    Level 1 (4 points)
    Jun 2, 2016 9:34 AM in response to Lewis Angeles

    Just as an addition to this, I had to turn family sharing off in order for 'none' To be an option on the payment information page, but after this it worked

     

    Thanks!

  • by amn1990,

    amn1990 amn1990 Aug 4, 2016 5:15 PM in response to Felicity2
    Level 1 (4 points)
    Aug 4, 2016 5:15 PM in response to Felicity2

    They take about 0.44 dollars as taxes

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