Q: Apple watch never charge!
my Apple Watch battery is dead and I could not charge it!
all I get is red charging cable symbol like the one in the picture,
when connect it to the charger it turned to green, I kept it like this over night and nothing changed (when connected green, when disconnected red)
keep in mind that I tried to reset it but I could not (pressing the crown and the side button for more that 10 sec)
Apple Watch, watchOS 2
Posted on Jan 15, 2016 3:31 AM
by Jonathan UK,Apple recommended
Apple Watch
Hi
The red symbol indicates that your watch battery is still very low and needs to be charged.
As you have already tried to do that, you may have a faulty charging cable, adapter and/or watch.
Check that:
- All plastic wrapping has been removed from both ends and both sides of the charging cable (check closely on the head of the charger).
- The back of your Apple Watch and the concave head of the charging cable are each clean and dry (clean them with a lint-free cloth and retry).
- The charging head is directly aligned with the back of the watch and is touching it fully (some stands might hinder this).
- You are using only the genuine Apple Magnetic Charging Cable.
- When plugging into mains power:
- You are using a genuine Apple USB Power Adapter.
- Besides the adapter that is supplied with the watch, the cable can also be used with the Apple 5W (iPhone) or 12W (iPad) USB Power Adapter - test with these if you have them.
- Apple-certified (MFi) third-party 5W power adapter and/or magnetic charging module.
- When charging via USB, ensure that:
- You use a USB 2.0 or 3.0 port.
- The computer remains on and awake.
- The cable is plugged directly into the computer (not into, for example, an external keyboard).
Posted on Jan 15, 2016 3:41 AM

