HT201609: If your Mac keeps asking for the login keychain password

Learn about If your Mac keeps asking for the login keychain password
tenshi_ryu

Q: Safari keychain access stopped working

For a while now I have had a small problem with the keychain and Safari. Whenever I open a website, for which I have saved a password, I get this window:

 

keychain.png

 

Which is not unusual by itself, as it is supposed to come up, BUT I have to click one of the buttons several times to dismiss the window AND it doesn't matter which button I press, once the window closes my login information will be filled in.

 

If anyone has an idea how to fix that, I'd appreciate it!

MacBook Pro with Retina display, OS X El Capitan (10.11.2)

Posted on Jan 15, 2016 5:21 AM

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Q: Safari keychain access stopped working

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Jan 15, 2016 6:05 AM in response to tenshi_ryu
    Level 10 (207,926 points)
    Applications
    Jan 15, 2016 6:05 AM in response to tenshi_ryu

    Do you use iCloud Keychain?

  • by Eric Root,

    Eric Root Eric Root Jan 15, 2016 7:05 AM in response to tenshi_ryu
    Level 9 (70,042 points)
    iTunes
    Jan 15, 2016 7:05 AM in response to tenshi_ryu
  • by tenshi_ryu,

    tenshi_ryu tenshi_ryu Jan 15, 2016 7:37 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 15, 2016 7:37 AM in response to Linc Davis

    Yes I am.

  • by Linc Davis,

    Linc Davis Linc Davis Jan 15, 2016 8:07 AM in response to tenshi_ryu
    Level 10 (207,926 points)
    Applications
    Jan 15, 2016 8:07 AM in response to tenshi_ryu

    Please take these steps to resynchronize the iCloud keychain. Your keychain on iCloud and your other Apple devices won't be affected. Take Step 2 only if Step 1 doesn't solve the problem.

    Step 1

    Back up all data.

    Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm—the data will remain on the servers. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device. Test.

    Step 2

    If you still have problems, uncheck the Keychain box again and continue.

    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:

    ~/Library/Keychains

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    A folder named "Keychains" should open. Inside it is a subfolder with a long name similar to (but not the same as) this:

               421DE5CA-D745-3AC1-91B0-CE5FC0ABA128

    The above is only an example; yours will have a different name of the same general form. Drag the subfolder (not the Keychains folder) to the Trash and empty.

    Restart the computer and re-enable iCloud Keychain.