Ladyb87

Q: How to get my iPhone 5c to keep time

I Just bought  my iPhone 5c and it won't keep time or the date sometimes. Already did a soft hardware set and it's not helping

iPhone 5c, iOS 9.2

Posted on Jan 14, 2016 5:32 AM

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Q: How to get my iPhone 5c to keep time

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  • by norm123,

    norm123 norm123 Jan 15, 2016 3:01 PM in response to Ladyb87
    Community Specialists
    Jan 15, 2016 3:01 PM in response to Ladyb87

    Hi Ladyb87,

    I understand that you are having an issue with keeping the date and time correctly on your iPhone. While I know that it can be frustrating, there are a few things you can do. 

    I would start with looking at Settings > General > Date & Time to make sure it is set to Automatically. This will check with you carrier what the date and time is and set it accordingly. If it doesn't stick, you might need to contact the carrier on this. Take a look at the article below for more specific details. 

    Get help with the date and time on your iPhone, iPad, and iPod touch
    https://support.apple.com/en-us/HT203483


    Have a good day

  • by Povertydopeskies,

    Povertydopeskies Povertydopeskies Mar 4, 2016 9:31 PM in response to Ladyb87
    Level 1 (0 points)
    Mar 4, 2016 9:31 PM in response to Ladyb87

    Hey there. I GOT MY TIME PROBLEM FIXED! I bought an iPhone 5c with a problem with keeping time and the WiFi kept turning off and on repeatedly. I googled and googled and read that it is possible it's the WiFi antenna or gps antenna. I ALMOST went to get the WiFi antenna replaced but decided to call Apple before I did that. The phone was out of warranty for a year. I made an appointment and went in to the Apple store. The guy said he hasn't heard of the problem before but he said it sounds like a software issue. He wanted to do a restore on iTunes and I told him I already did that. He said the one at home is more of a very soft reset and that this reinstalls the software. He said if this doesn't fix it, you could get a replacement at $375.. (Right) anyway so he said try this and see if it works. He also said to start fresh and not to restore my phone from a backup as it could have the bug in it and I'll have the same issues.

     

    I was so skeptical but the restore was done, I said thanks and have a nice day... I went in last night to do this, and it's now over 24 hours and it's keeping perfect time and no wifi issues.

     

    Tl;dr take your iPhone into the Apple store and they will do a restore that is different than doing it at home and it will likely fix the time keeping problem and WiFi problem. It fixed mine.