Q: Mail offline for El Capitan?
Hi all-
I have just downloaded El Capitan for my Macbook Pro, and have noticed an issue with my Mail. Both emails I have synced to my mail are both offline, with the IMAP and SMTP having both failed. Has anyone dealt with an issue similar to this/know how to fix it?
Thanks!
Posted on Jan 15, 2016 9:26 AM
Community Specialists
Hey eaglesfan15,
Thank you for visiting Apple Support Communities.
If your email accounts appear to be offline after upgrading to OS X El Capitan, start with the following steps from If you can’t send or receive email on your Mac:
If Mail says that your account appears to be offline
Mail might say that your account appears to be offline due to a network problem.
If you're connected to the Internet but your account appears to be offline, your email settings might no longer be correct. To view your current settings in Mail, choose Preferences from the Mail menu, click Accounts, then select your email account.
OS X automatically uses the correct account settings for many email providers. You can use Mail Settings Lookup to view those settings, or get the settings directly from your email provider. Then compare them to the settings you see in Mail preferences.
Sincerely.
Posted on Jan 16, 2016 5:22 PM
