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Jan 17, 2016 11:01 AM in response to roger@east sussexby judysings,Hi Roger,
If your HP c8100 is printing slowly since updating your MacBook Pro, take a look at the troubleshooting steps below.
Get help resolving printer issues on your Mac
- Open the Printers & Scanners pane of System Preferences, then select your printer and click the minus sign (-) to remove the printer from the list.
- Follow the steps in the previous section to add your printer.
- If the issue persists, reset the printing system, then follow the steps in the previous section once more.
If the issue remains unresolved, take these final steps to move aside any currently installed printer drivers:
- Reset the printing system again.
- Rename the folder at /Library/Printers:
- From the Finder, choose Go > Go to Folder. Then type
/Libraryand click Go. - Click once on the Printer folder to select it, then press Return to begin renaming the folder. Type
Printers-old, then press Return to save the new name.
- From the Finder, choose Go > Go to Folder. Then type
- Follow the steps in the previous section once more.
Last Modified: Sep 30, 2015
If these steps do not resolve your issue, you may need to contact HP for more information.
Printer and scanner software available for download for your Mac
Hewlett-Packard (HP)
Take care,
