Q: Feedback: The rating system
Hi there. I wanted to share some feedback with the hosts.
Currently, the answered/helpful system does not seem very obvious to users. Most times, users never bother to mark an answer helpful or mark a question solved. This causes many users to get frustrated and not bother to contribute. The more obvious the rating system is, the more people will want to contribute because they know they will get rewarded for their work. I think when people sign up for ASC, they should go through a tutorial that includes more information about the rating system. This way, it's fair.
Even when I do answer someone's question, they mark it as helpful instead of solved. This unanswered question issue also causes a lot of clutter on the forum because most people won't look at a thread if it is not solved. Making this system more clear would clean up a lot of duplicate threads.
The main issue is that people can't tell people about the system because it's not allowed, and people don't bother to ask.
These are just my thoughts on the issue.
Best regards,
Austin
AppleTV 2, iOS 7.1
Posted on Jan 16, 2016 7:43 AM
