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Helpful answers
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Jan 17, 2016 2:56 PM in response to Tlal11by Jason L,★HelpfulHello Tlal11,
Welcome to Apple Support Communities.
From what I gather, there's an issue receiving emails from a specific email account on your iPad Air. Try taking a look at the article below and running through the general troubleshooting tips that it provides.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Take care.
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Jan 17, 2016 2:57 PM in response to Jason Lby Tlal11,TThank you very much for the help. The article help and the problem was with the email server. Settings get changes when Apple sends an update.
