Q: iPhone 6 won't sync
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Jan 17, 2016 9:13 AMby AJ397,That message refers to the iTunes on your computer. Get the latest version of iTunes - Apple Support
It is possible that you have the latest version of iTunes that your computer OS supports, but not what iOS 9 requires. I believe iOS 9 requires iTunes 12.3.x.
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Jan 17, 2016 9:58 AMby mcinme,Thanks for the info! I just went and installed what it said was the most current version (iTunes 11.4 for OS X 10.6), rebooted my Mac and got the same message when I plugged my phone in. Is it possible that I need to upgrade the operating system on my Mac to get iTunes12.3?
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Jan 17, 2016 10:04 AMby AJ397,Yes, you would need to update your Macs OS to download the newest version of iTunes. The requirements are listed as OS X 10.8.5.or later. (Some features will require an even never OS) Download iTunes 12.3.2
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Jan 17, 2016 3:26 PMby mcinme,It doesn't have a date other than "TM and Copyright 1983-2011 Apple Inc" The remaining info is the Processor, Memory and Startup Disk. Even if I click on More Info... there are no dates in there either. That said, all indications point to me buying this in early-mid 2009. Through googling, I think i have determined that I need to buy OS X Mountain Lion to get the upgrades. If you have more info on this, I'd gladly take it!
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Jan 17, 2016 4:16 PMby AJ397,If you go to "About this Mac" and then "more info" the overview pane should list the iMac's year. You can also find the model using the serial number: Identify the model of your iMac - Apple Support and Find your Mac's serial number in About This Mac or System Information - Apple Support.
If you need help updating or checking compatibility please post a new question in the Mountain Lion (or your current OS) area of the forum. Include relevant information such as your current OS and iMac specs. -AJ
