HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch

Ollyni

Level 1 (0 points)

Q: Iphone sending every email 8 times

Problem - I send an email from my iphone 6s and it sends it about 8 times over an hour - so every recipient receives the email 8 times. Does anyone know what the problem is and how can I prevent this?

iPhone 6s, iOS 9.2

Posted on Jan 18, 2016 2:35 AM

I have this question too

Q: Iphone sending every email 8 times

All replies

Helpful answers

by D.Cohen,

D.Cohen Jan 18, 2016 2:48 AM in response to Ollyni
Level 6 (8,424 points)

Desktops

Jan 18, 2016 2:48 AM in response to Ollyni
Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

If these steps don't work, contact Apple and ask for help.
https://www.apple.com/support/iphone/contact
Reply options

Link to this post

by Ollyni,

Ollyni Jan 18, 2016 3:07 AM in response to D.Cohen
Level 1 (0 points)

Jan 18, 2016 3:07 AM in response to D.Cohen

Ive reset the device. Problem still occurring. Im reluctant to restore to factory settings as its a brand new phone. I had a similar problem with my last phone which was an iphone 5s sending 2 copies but its got worse with the upgrade.
Reply options

Link to this post

HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Q: Iphone sending every email 8 times

All replies Helpful answers

by D.Cohen,

by Ollyni,

All replies

Helpful answers