Roger Hyams
Level 1
(16 points)
Q: unable to delete or add songs to iPhone through iTunes
Dear All,
I'm using my previous iPhone (5s) as a music player - or trying to.
My difficulty is that, when I try to delete or add songs through iTunes, I can't. The 'delete' option is greyed out in the Edit menu, and - in short - any attempt to delete the songs 'On My Device' has no result. Using Manual Sync to add songs through drag-and-drop is equally ineffective.
Further: a large number of those songs On My Device are greyed out too, as if they're caught in mid-sync.
I have deleted all Music from the device itself, but it still shows up as above in iTunes.
I'm using iTunes 12.3.2, which I understand is the latest version. For the record, this is on a Mac Pro running Mavericks (10.9.5).
Any suggestions (Googling the question is not helpful) would be most appreciated.
iPhone 5s, iOS 9.2
Limnos
Level 9
(54,533 points)
https://discussions.apple.com/thread/7163823 - If you have signed up for Apple Music or iTunes Match you won't have the option to manually manage or sync music to a device in iTunes. Music syncing is done through iCloud and all your eligible music should appear there. Movies can still be synced.
A bit more about this, and some options- https://discussions.apple.com/thread/7194995 and: Move content from iTunes on your computer to your iPhone, iPad, or iPod touch
- https://support.apple.com/en-us/HT201593
and a workaround -
If you have not signed up for one of the iCloud based services:
- "Music syncing has changed in iTunes 12.2.0 and iOS 8.4 Music App."
