Q: Camera doesn't work (most of the time)

I've got an issue with my (normal)camera. It doesn't work, 80% of the time. Sometimes it does suddenly work when I "hit" my IPhone 5. So, my camera itself isn't broken. I've already reset my iPhone a few times, but it doesn't work. It isn't a hardware problem.

Ofcourse, I can just let me camera itself be replaced. However, I don't think that the camera is broken.

Anyone who could help me?

iPhone 5, iOS 9.1

Posted on Jan 17, 2016 4:19 AM

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Q: Camera doesn't work (most of the time)

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by Allen A,

Allen A Jan 18, 2016 12:56 PM in response to Elinex
Community Specialists

Jan 18, 2016 12:56 PM in response to Elinex

Howdy Elinex,

I understand that you're having some trouble with your iPhone's camera. The article linked below details a number of additional troubleshooting steps beyond a force restart that can help restore functionality to the camera. If the steps fail to get the camera functioning, then the issue is with the iPhone's hardware and will need service.
Get help with the camera on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203040
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone

Cheers!
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by Allen A,

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