HT201487: If you forgot your Apple ID password
Learn about If you forgot your Apple ID password
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Helpful answers
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Jan 18, 2016 11:25 PM in response to Bravo2662by D.Cohen,How exactly your phone is locked?
If your iPhone is locked by a carrier, you need to contact this carrier to unlock it. Note that this is only possible when the contract has been already terminated and there're no charges left to be paid.
If your phone is disabled, take a look at this Apple Support article:
If the phone is locked with the Activation Lock, you need to contact the seller and ask him to remove this iPhone from his list of devices. Otherwise, your iPhone will be a useless brick.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
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Jan 19, 2016 12:30 AM in response to Bravo2662by Ethmoid,Unlock your phone from what?
Stupid question, so provide more details if yo want help!!